Contract Support

2 months ago

London, United Kingdom CBRE Full time

Posted- 08-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland**Purpose***

**Key Accountabilities**:
Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.

Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.

Support the preparation of the client Monthly report.

Conduct supplier surveys on MySupplier, compile Customer Monthly Management Report and Subcontractor reviews with the Chief Engineer

Carry out site inductions and organise training for the team.

Helpdesk coverage including but not limited to; logging, distributing and closing of planned maintenance and reactive calls on Corrigo. This role may also require support across the EMEA Region with the local FM.

Mitigating KPI failures and proactively managing Corrigo WO's for the technicians and re-assigning to the correct personnel

Continually develop systems to maximize efficiency benefits for the customer and GWS

Update labour allocations to ensure accurate client reporting and liaise with the client regarding payment of invoices and internal Finance Team

Raise/review Purchase Orders, comprehensive spend tracking, process supplier invoices and resolve any queries whilst chasing debt to keep within contractual terms.

Policy and procedure compliance

Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements.

Ad-hoc reporting as requested by Finance and reporting/management of work management system.

Log in hazards & customer feedback on the QHSE Management Portal

Maintain eLogbook’s and logbooks compliance.

Timesheets management, update team attendance planner, arrange agency cover and submit hours on portal.

Obtain supplier quotes and uploading onto the internal system for client approval.

Maintain the stationery supply and update portals as and when required.

**Skills & Qualifications**

Hold academic passes with at least GCSE Math’s and English or equivalent.

Highly computer literate with IT Skills to achieve key tasks and give the business a sound reporting base.

Superior written and verbal communication skills enabling the individual to work with clients, suppliers, and staff at all levels.

A basic understanding of business and customer-facing environments and have been a part of a high-performing team.

Results/ task orientated, with attention to detail and accuracy.

Excellent time management and organisational skills with commitment to continuous improvement

Ability to work as part of a team, as well as independently.

Confidential and discrete approach with calm manner, ability to work under pressure and with changing demands and priorities.

Travel as the role/business requires.

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