Trainee Airfreight Operator
6 months ago
Position:
Our leading freight client are currently seeking an apprentice air freight operator to join their air freight department based in Stoke-On-Trent.
**Main Duties**
- Dealing with all aspects of airfreight imports from worldwide origins.
- Providing a high level of customer service throughout the import process.
- Liaising with customers, airlines, and overseas agents.
- Collating documentation for customs clearance.
- Completion of customs entries.
- Arranging deliveries.
- Dealing with any queries.
- Keeping customers informed with the status of their shipments.
- Quotations.
- Updating the company in-house system.
- Administration and invoicing.
- Handling occasional ocean imports.
**Hours of Work**
Monday to Friday
09:00 till 17:30
1 hour lunch break
**Requirements**:
- Experience of working within a customer service or administrative role.
- Experience working in a logistics role is desirable but not essential.
- Pass Grade in GCSE English & Maths or Equivalent.
- Computer literate and able to learn how to use new systems effectively.
- Ability to work collaboratively as a team player.
- Confident using Microsoft packages such as Word, Excel, PowerPoint.
- Good attention to detail when handling data.
- Ability to manage time effectively and prioritise workload.
**Job Types**: Full-time, Permanent, Apprenticeship
Pay: £16,000.00-£22,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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