Trainee Csr

Trainee CSR

**Location**:Dunstable, GB, LU5 4QF**Position Type**:Student- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**What you will do**
At Renault Truck Commercials Chiltern dealership, based in Dunstable Bedfordshire, you will contribute to the transformation of our company, the transport industry and society at large. We are looking for an enthusiast administrator with good computer skills and face to face customer service skills.

**Trainee Customer Service Representative**
Working 40 hours Mon-Fri: 08.00 to 17.00 (flexibility may be required)

**Paying £12.02 pr hr ( £25,000)**

**Overview**:
Would you you like to learn about working 'front of house' in a busy Truck Dealership under the flagship brand of Renault Trucks?

**You will learn all about**:

- Being the 'first line' contact for customers, greet them in a courteous manner and to identify their requirements
- Being involved with the Service Department’s invoicing and administration systems
- To learn about the workshop progress (WIP) to be able to update the customers accordingly with completion times and payment methods.
- To ensure all customer complaints are courteously and efficiently handled and processed.
- To assist the Dealer Point Manager with queries

**About you and what you can bring to us**:

- Good communication skills, both written and oral.
- Excellent IT knowledge, although training will be given on in-house systems
- Some vehicle background knowledge desirable, not essential
- Confidence
- Upselling skills
- Customer focus

**Benefits**:

- 25 days holiday and rising with service
- Matched Contributory Pension Scheme to 5%
- Cash Back Health Scheme
- Employee discounts across Retailers, Services, Cinema's
- Renault Truck Commercials is an Equal Opportunity Employer_**Who we are and what we believe in**-
- As part of Volvo Group, **Renault Trucks** counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.**Job Category**:Sales & Services**Organization**:Renault Trucks**Travel Required**:No Travel Required**Requisition ID**:7854**View All Jobs**

**Do we share the same aspirations?**

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.