Issue Management Lead

3 weeks ago


Glasgow, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
As an Issue Management Lead in our Cybersecurity & Technology Controls (CTC) organization, you’ll be part of a highly motivated team focused on analyzing, designing, developing, and delivering solutions built to stop adversaries, effectively manage risk and strengthen our operations. You’ll use your leadership skills to give guidance on best practices, supporting both our businesses and technology groups.

Through engagement with our stakeholders and senior leaders, you’ll sharpen your communication and presentation skills. As part of our global team of technologists and innovators, your work will have a critical impact on our company, as well as our clients and our business partners around the world.

**Job responsibilities**
- Lead a program of transformational change to better the Issue management program around controls non-compliance
- Ensure technology risk impacting the business is effectively identified, quantified, communicated and managed, including recommendations for resolution and identifying the root cause/key themes
- Preparation and delivering of governance materials suitable for regulatory, audit and senior executive consumption

**Required qualifications, capabilities and skills**
- Ability to challenge teams to ensure risk profile is understood and clearly articulated
- Have a problem solving action driven mindset
- Excellent attention to detail with the ability to work to tight deadlines with good quality outputs
- Experience in working with diverse cross geography teams
- Specialist knowledge of information security and technology controls principles and relevant standards such as Access Management, Application Security, security Incidents and Technology Resiliency Management.

**Preferred qualifications, capabilities and skills**
- Ability to perform data analytics in Excel and other data manipulation toolsets
- Related professional certifications such as CISA, CRISC, CISSP, CCSP, CISM

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.



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