IT Field Engineer

3 weeks ago


Ireland, United Kingdom SOM-3 RECRUITMENT LIMITED Full time

**Role**: IT Field Engineer

**Package Value**: £33-35k (£24k base + £5k on-call, hybrid car, fuel card, mobile phone, laptop, benefits & certified training

**Location**: From home in the Belfast, Northern Ireland area

If you are an experienced IT Engineer / IT Field Engineer specialising in Hardware Break-Fix, Troubleshooting, EPOS, Desktops, Laptops and Printers then this could be the role for you

Looking for a highly enthusiastic, approachable, and self-motivated IT Engineer - someone who is willing to travel around Belfast covering a wide range of customer sites.

**Required**:

- Full UK Driving Licence Required
- Hardware break-fix
- Desktop support
- PC / Laptops
- Printers
- EPOS - Electronic Point Of Sales
- Windows Operating Systems

**Responsibilities**:

- Work independently and remotely, performing on site troubleshooting on a wide range of products in a software or hardware environment.
- Installation, configuration, and support of Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK.
- Be able to demonstrate strong problem-solving techniques with the ability to adapt and learn on the job.
- Ensure process, procedural and contractual agreements are being followed correctly.
- Complete documentation including Field Service Call reports and Customer Check sheets and ensure these are returned within SLA timescales.
- Have solid understanding of customers SLA requirements and use initiative to ensure the expectation is met and exceeded.

**Desirable**:

- Manufacturer recognised accreditations: HP/IBM/DELL.

**Search Terms**:IT Field Engineer, Information Technology Field Engineer, Field Based Engineer, Field Based IT Engineer, Hardware break-fix, Desktop, EPOS, Laptop, Printer, Windows, Windows Operating Systems, 2nd Line Engineer, 3rd Line Engineer,IT Engineer, Information Technology Engineer, EPOS Engineer, Hardware Engineer, Hardware Support.


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