IT Apprenticeship

Calling all aspiring IT Support Technicians **Red Kite Learning Trust** based in Harrogate has an exciting opportunity for multiple **IT Apprentices** to join their friendly team of experts.

You will receive excellent benefits working for Red Kite Learning Trust such as early finish Fridays, Bank Holidays off, home and technology discounts and much more You will also receive unparalleled support from your workplace mentor and Baltic Apprenticeships to guide and support you throughout your programme and the opportunity to progress to a level 4 IT qualification - there is no better place to learn and grow

Red Kite Learning Trust are a multi-academy trust made up of 13 schools in North and West Yorkshire, serving more than 8,000 children and young people and their families, from nursery to sixth form. They are passionate about learning, providing a rich curriculum which releases potential and creates opportunity for all their pupils.

You will be an essential part of the team responsible for providing technical support, managing projects, facilitating the smooth running of IT systems and everything in-between to enhance your IT skills and reach your true potential

In this role, you’ll work towards your level 3 IT Support qualification, delivered by our expert training team at Baltic Apprenticeships.

**A Typical Day in the Job**:

- Effectively communicate with end users, ensuring the user fully understands the information and what is required by providing technical support.
- Perform routine IT tasks both independently and with other members of the team.
- Working at multiple sites within the trust will be required from time to time.
- Manage small projects.
- Produce documentation to further IT support for students and staff.
- Facilitate the smooth running of the IT systems by undertaking reasonable tasks as required, including some administrative tasks.
- Comply with the policies and procedures relating to child protection, equality and diversity, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person.

Full training and support will be provided by your workplace mentor and from the Baltic team.

**Salary, Hours** **&** **Benefits**:

- £14,500 per annum
- Working Monday - Friday 8:30am-4:30pm
- 4pm finish on Fridays
- 24 Days Annual Leave plus Bank Holidays
- Progression opportunities including the level 4 Network Engineer programme
- Exposure to a vast amount of Enterprise Systems
- Cycle to work scheme
- Discounted Gym membership
- Discounted family healthcare cash plan
- Dental care plan
- Home and technology discounts
- Retail and high street discounts

**Desired Qualities, Skills and Knowledge**:

- Ability to work as a team
- Enthusiastic and willing to learn
- Excellent communication skills both written and verbal
- A passion for IT
- Professional and friendly outlook
- A grade 4/C in Maths and English GCSE or Functional Skills Level 2 is required for this role

**Your Training with Baltic**:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.

**Next Steps**:
**Eligibility Criteria**:
**Vacancy Information**: Location
- Harrogate

Postcode
- HG2 9JP

Programme
- ICT Support Technician - Level 3

Salary
- £14,500.00

Reference
- J-009985