Print Support Coordinator
3 weeks ago
**Role: Print Support Coordinator**
**Location: Kingston University**
**Package: £22,013 - £29,260**
**Job Type: Fixed term contract ending July 2024.**
We are looking for a Print Support Coordinator to maintain paper and toner levels on our machines within the Kingston University campus.
You'll be looking at reports from our machines on the campus to identify where you need to top up and replenish toner and paper. You'll receive full training on how to use the system and how to change toner and paper, and will visit the machines around campus to resolve the issues. Our machines are split across 2 campus', and we estimate your time will be split as 80% on the main campus (Penrhyn Road) and 20% on the sub campus (Kingston Hill).
Your key responsibilities will be:
- To respond to toner and paper requests in a timely and professional manner, identify and replenish toner / paper as they arise.
- To maintain toner and paper stock to required standards.
- To replenish paper within machines.
- Working week - we estimate the employee's time will be split as follows:
- Main Campus, 80% of time: Penrhyn Road, KT1 2EE
- Sub Campus, 20% of time: Kingston Hill, KT2 7LB
- Work with the university's IT team to resolve student's tickets if applicable.
- Achieve key SLAs as directed in order to maintain optimum customer satisfaction.
- To provide advice to customers on all aspects of toner and paper replenishment.
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