Maintenance Operative

2 weeks ago

Birmingham, United Kingdom BCOP Full time

**ROLE PROFILE JD/PS**

**JOB TITLE: Maintenance operative (DLO)**

**RESPONSIBLE TO: Property Services Manager**

**RESPONSIBLE FOR: Not applicable**

**PURPOSE**

To ensure **BCOP** deliver an excellent responsive repairs & maintenance service to our tenants. Aiming to meet their expectations with every interaction, communicate effectively with our tenants, team members and any contractors at all times.

**KEY ACHIEVEMENT ARE**
- Carrying out ground’s maintenance, internal & external responsive repairs, planned preventative maintenance & void refurbs when required.
- Completing Responsive Repairs first time wherever possible.
- Use of an electronic system and completion of forms and processes electronically.
- Listen and understand the needs of the tenant, effectively always communicating with them to ensure they receive excellent service.
- Ensure the Health & Safety related upkeep of all BCOP sites,
- Ensuring a safe environment for residents, employees & visitors,
- Ensuring the security and safe condition of vehicles, plant/tools & equipment
- Liaising with customers and BCOP team members to ensure correct processes are adhered to
- Positively promoting the services of BCOP to customers
- Attend to, complete and close down responsive repairs in line with agreed response times & SLAs.
- Building an understanding with residents regards to maintenance issues and their concerns
- Producing & maintaining a consistently a high standard of workmanship

**Brief overview of duties**
- Carrying out planned & reactive maintenance ensuring fixtures and fittings are in good working order.
- Basic electrical works like emergency light checks, changing bulbs & fuses.
- Weekly fire alarm tests.
- Basic plumbing works such as changing taps, adjusting TMVs, unblocking toilets & basins,
- Carpentry works such as door repairs, lock/door closer repairs & maintenance.
- Painting both internal & external
- Footpath and car park upkeep, jet washing, slabbing, tarmac repairs, pointing of brickwork, patch plastering, grouting of tiles.
- Garden & landscape maintenance such as grass cutting, weeding/spraying, hedge trimming.
- Gutter & roof cleaning keeping them free of debris.
- Void refurbishment including rubbish removal,
- Undertake emergency tasks e.g. shoveling snow, flood clearance, gritting.
- Van, Tool & ladder safety checks.
- Liaising with contractors that are on site making sure they adhere to health and safety rules.
- Assisting with tasks allocated to other members of the BCOP team when required.

**PERSON PROFILE**

**Skills and Experience Essential Desirable**

**Education**

Formal trade qualification in any of the following - Grounds maintenance, Carpentry, Plumbing, or associated building trades

Valid CSCS card

H&S qualification such as IOSH

Fire awareness training

Asbestos awareness training

Legionella awareness training

COSHH awareness training

PASMA/IPAF valid accreditation

**Experience / Knowledge**

Understanding and experience of working with an older customer base delivering excellent service

Proven experience of delivering a maintenance service in a commercial, housing or care setting

Experience in using mobile or computer-based maintenance software

A working knowledge of H&S, risk assessments/method statements, working at height & manual handling

Able to demonstrate the following characteristics:

- Team player
- Friendly and helpful
- ‘Can-do’ attitude
- Adaptable
- Proactive
- Flexibility
- Attention to detail.
- Able to work to deadlines.
- Commitment to excellence
- Takes Pride in work

**COMPETENCIES**

**Competency** **Behaviours**

Technical Skills

Proven ability to understand and operate within the technical requirements of both the role and the software/database packages which allocate, track and close jobs.

Commercial Awareness

Recognising what the role must play within the wider organisation, understanding the impact of actions upon the wider business both financially & for property compliance.

Customer Service and Quality Focus

Demonstrating a commitment to Customer Service in all tasks and ensuring that quality standards are consistently met.

Achievement Orientation

Evidencing ability and a desire to achieve both work and personal objectives

Critical Thinking Skills

Utilising problem-solving tools and techniques, looking at all the options and seeking to identify solutions.

Demonstrating accuracy and detail consciousness in task completion

Planning and organising

Prioritising and planning workload to meet job objectives, organising self to ensure service level agreements (SLAs) are met & maintenance response times

Communication

Consistently able to communicate appropriately and effectively at all levels to ensure residents & staff needs are met

**PERSONAL DEVELOPMENT**

BCOP offer opportunities for staff to develop and expand their knowledge and skills & assist individuals with ongoing personal and career development.

**GENERAL**

No job description can

  • Grounds Maintenance Operative

    1 month ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Grounds Maintenance Operative A UK leading Commercial Grounds Maintenance company are looking to recruit site operatives to work on a full time permanent basis. Based at their depot in Birmingham applicants will be required to service Commercial Grounds Maintenance contracts with a range of different tasks. Applicants will need to be organised and capable...

  • Grounds Maintenance Operative

    3 weeks ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Grounds Maintenance Operative A UK leading Commercial Grounds Maintenance company are looking to recruit site operatives to work on a full time permanent basis. Based at their depot in Birmingham applicants will be required to service Commercial Grounds Maintenance contracts with a range of different tasks. Applicants will need to be organised and capable...

  • Grounds Maintenance Operative

    1 month ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Grounds Maintenance Operative A UK leading Commercial Grounds Maintenance company are looking to recruit site operatives to work on a full time permanent basis. Based at their depot in Birmingham applicants will be required to service Commercial Grounds Maintenance contracts with a range of different tasks. Applicants will need to be organised and capable...

  • Grounds Maintenance Operative

    2 months ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Grounds Maintenance Operative A UK leading Commercial Grounds Maintenance company are looking to recruit site operatives to work on a full time permanent basis. Based at their depot in Birmingham applicants will be required to service Commercial Grounds Maintenance contracts with a range of different tasks. Applicants will need to be organised and capable...

  • Grounds Maintenance Operative

    4 weeks ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Grounds Maintenance Operative A UK leading Commercial Grounds Maintenance company are looking to recruit site operatives to work on a full time permanent basis. Based at their depot in Birmingham applicants will be required to service Commercial Grounds Maintenance contracts with a range of different tasks. Applicants will need to be organised and capable...

  • Grounds Maintenance Operative

    2 months ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Grounds Maintenance Operative A UK leading Commercial Grounds Maintenance company are looking to recruit site operatives to work on a full time permanent basis. Based at their depot in Birmingham applicants will be required to service Commercial Grounds Maintenance contracts with a range of different tasks. Applicants will need to be organised and capable...

  • Grounds Maintenance Operative

    1 month ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    A UK leading Commercial Grounds Maintenance company are looking to recruit a site operative to work on a full time permanent basis. Based at their depot in South Birmingham (Kings Norton) applicants will be required to service Commercial Grounds Maintenance contracts with a range of different task and scheduled works on a variety sites in and around the West...

  • Grounds Maintenance Operative

    1 month ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    A UK leading Commercial Grounds Maintenance company are looking to recruit a site operative to work on a full time permanent basis. Based at their depot in South Birmingham (Kings Norton) applicants will be required to service Commercial Grounds Maintenance contracts with a range of different task and scheduled works on a variety sites in and around the West...

  • Grounds Maintenance Operative

    1 month ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    A UK leading Commercial Grounds Maintenance company are looking to recruit a site operative to work on a full time permanent basis. Based at their depot in South Birmingham (Kings Norton) applicants will be required to service Commercial Grounds Maintenance contracts with a range of different task and scheduled works on a variety sites in and around the West...

  • Grounds Maintenance Operative

    1 month ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    A UK leading Commercial Grounds Maintenance company are looking to recruit a site operative to work on a full time permanent basis. Based at their depot in South Birmingham (Kings Norton) applicants will be required to service Commercial Grounds Maintenance contracts with a range of different task and scheduled works on a variety sites in and around the West...

  • Grounds Maintenance Team Leaders

    1 month ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Envirocare is a commercial grounds maintenance company that is looking to recruit grounds maintenance Supervisors and Team Leaders to work on a full time permanent basis. Based at their Birmingham depot, applicants will be required to service commercial grounds maintenance contracts using a range of different tasks. Duties include: - Grass Cutting and Lawn...

  • Grounds Maintenance Team Leader

    4 days ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Envirocare is a commercial grounds maintenance company that is looking to recruit grounds maintenance team leaders to work on a full time permanent basis. Based at their Birmingham depot, applicants will be required to service commercial grounds maintenance contracts using a range of different tasks. Duties include: - Grass Cutting and Lawn Maintenance -...

  • Grounds Maintenance Team Leader

    5 days ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    A UK leading Commercial Grounds Maintenance company are looking to recruit a site operative to work on a full time permanent basis. Based at their depot in South Birmingham (Kings Norton) applicants will be required to service Commercial Grounds Maintenance contracts with a range of different task and scheduled works on a variety sites in and around the West...

  • Grounds Maintenance Team Leader

    2 weeks ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Envirocare is a commercial grounds maintenance company that is looking to recruit grounds maintenance team leaders to work on a full time permanent basis. Based at their Wythall, Birmingham depot, applicants will be required to service commercial grounds maintenance contracts using a range of different tasks. Duties include: - Grass Cutting and Lawn...

  • Grounds Maintenance Team Leader

    5 days ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Envirocare is a commercial grounds maintenance company that is looking to recruit grounds maintenance team leaders to work on a full time permanent basis. Based at their Wythall, Birmingham depot, applicants will be required to service commercial grounds maintenance contracts using a range of different tasks. Duties include: - Grass Cutting and Lawn...

  • Grounds Maintenance Team Leader

    3 days ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Envirocare is a commercial grounds maintenance company that is looking to recruit grounds maintenance team leaders to work on a full time permanent basis. Based at their Wythall, Birmingham depot, applicants will be required to service commercial grounds maintenance contracts using a range of different tasks. Duties include: - Grass Cutting and Lawn...

  • Grounds Maintenance Supervisors and Team Leaders

    2 months ago

    Birmingham, United Kingdom Envirocare Maintenance Solutions Full time

    Envirocare is a commercial grounds maintenance company that is looking to recruit grounds maintenance Supervisors and Team Leaders to work on a full time permanent basis. Based at their Birmingham depot, applicants will be required to service commercial grounds maintenance contracts using a range of different tasks. Duties include: - Grass Cutting and Lawn...

  • Maintenance Operative

    4 days ago

    Birmingham, United Kingdom CareTech Group Full time

    **Who we are;** CareTech supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist services, many of which have schools and residential services attached. Our services include modern outward looking residential care for children, young people and adults and we operate a significant range...

  • Maintenance Operative

    4 weeks ago

    Birmingham, United Kingdom Ritz Recruitment Full time

    Maintenance Operative/Handyman/Caretaker - £15ph - Temporary Birmingham, B4, Duration: 4-8 weeks Our client is a large Student Accommodation who are looking for an experienced Maintenance Operative to assist and support their skilled Maintenance team. If you have previous Caretaker or Maintenance experience, happy to work as a temp and are available for...

  • Maintenance Operative

    3 days ago

    Birmingham, United Kingdom CareTech Group Full time

    Who we are;CareTech supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist services, many of which have schools and residential services attached.Our services include modern outward looking residential care for children, young people and adults and we operate a significant range of...