Customer Care Assistant

2 weeks ago

Llangefni, United Kingdom West End Dental Group Full time

West End Dental offers one of the highest quality dental experiences for patients in the UK. Our Customer Care Teams provide a vital role in the delivery of high quality patient care. Often the face of our service, patients rely on our support team for reassurance, attention to detail and empathy in the course of their treatment and care.

That's why we provide our team members with excellent career opportunities to grow and develop as individuals, and as part of our team. A deep team spirit and a challenging yet supportive environment combine to do this.

**The successful applicant will be able to demonstrate the following**:

- Experience of providing excellent customer service
- Proven problem solving abilities
- Ability to work well under pressure in a challenging but supportive environment
- Personal resilience and ability to manage pressures of working in a customer-facing role
- Demonstrates initiative and self-motivation
- Takes responsibility for the quality of own work
- A team player who supports colleagues in our shared goal of delivering the best possible customer support
- Active listener, able to show empathy and compassion
- Good at multitasking and able to prioritise tasks and manage workload to accommodate changes of priority
- High level of professionalism ensuring the good name of the practice is maintained
- Polite and patient with an excellent telephone manner

**Requirements include**:

- Competence and confidence in using Information Technology, Microsoft office and other online systems
- Flexible approach in availability for shifts and to providing cover for colleague absence, with ability on occasion to travel to other practices to stand-in, if required
- GCSE'S - Minimum C in English and Maths
- Full UK Driving Licence
- Experience in working with the public
- Welsh language skills with confidence in speaking, reading and written Welsh.
- Knowledge of Data Protection, GDPR and confidentiality issues
- A keen interest in Dentistry

Standard hours are 9am to 5pm, Monday to Friday. Contract is full-time, 37.5 hours per week. Part-time options can be considered. Pay is £11.03 per hour.

  • Sandwich Bar Assistant

    1 month ago

    Llangefni, United Kingdom Becws Mon - Mon Bakery Full time

    I'm currently looking for a Sandwich Bar Assistant to join our team at Becws Mon Llangefni Sandwich Bar on a full-time basis. We're a bustling sandwich bar located at Unit 4, Trade Park, Industrial Estate Rd, Llangefni LL77 7AR, and we take pride in serving up delicious sandwiches, salads, and cakes to our loyal customers. As a Sandwich Bar Assistant,...

  • Event Steward

    4 weeks ago

    Llangefni, United Kingdom Dragon Security Full time

    **We are hiring!** **Job Purpose** Working as an Event Security Steward you will be ensuring the safety and well-being of everyone who falls under your responsibility (including customers, staff and the public in your area). **Job Overview** As an Event Steward, you will be an essential part of the venue safety team. You will support the security staff...

  • Service Colleague

    3 weeks ago

    Llangefni, United Kingdom Asda Full time

    Service Colleague - Llangefni Job TitleService ColleagueLocationLlangefniEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: NightsHours per Week45Pay Rate£13.98CategoryRetail Hourly Colleagues, Sales StaffClosing Date4 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of...

  • Door Supervisor

    5 days ago

    Llangefni, United Kingdom JD security Full time

    We are hiring! '''Duties''' - Maintain a safe and secure environment for customers, employees, and visitors - Monitor and control access to the premises - Conduct regular patrols to ensure the security of the premises - Handle any disturbances or incidents that may arise - Provide excellent customer service and assist with customer inquiries - Collaborate...

  • Office Based Jobs in Anglesey

    4 weeks ago

    Llangefni, United Kingdom Proactive Personnel Full time

    Are you based local to Anglesey and looking for a new, exciting office based opportunity? Proactive Personnel are thrilled to be working with several fantastic companies based in the Bangor area within industries such as: - Education - Manufacturing - Engineering - Charitable Organisations - Logistics and Transport - Leisure & Tourism - IT - Finance &...

  • Trainee Confectioner

    1 day ago

    Llangefni, United Kingdom Becws Mon Bakery Full time

    **Position Summary** A trainee confectioner will be an individual who is willing to learn the skills and techniques necessary to become a professional in the art of confectionery baking. The primary goal of a trainee confectioner is to develop proficiency in creating a variety of confectionery products that meet high standards of taste, quality, and...

  • HR Advisor

    1 month ago

    Llangefni, United Kingdom LLangefni Full time

    We are looking for a HR Advisor to join us at Huws Gray If you’re in the trade or have ever done DIY, you’ve probably heard of the Huws Gray Group! We are made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches and depots are serving...