Commercial Claims Handler

1 month ago

Leeds, United Kingdom Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Commercial Claims Handler
- An opportunity has arisen in our Commercial team where we deal with desktop property claims for Insurers and MGAs, typically with regard to SME Commercial Combined policies.
- You will be an integral part of our Commercial claims offering, expertly dealing with claims whilst building and maintaining relationships with the key parties involved.
- Successful applicants should have a solid background in commercial property desktop claims handling (or significant household experience looking to change direction) and a proven track record in delivering exceptional customer service. We will support you every step of the way, providing excellent training to assist you in meeting your full potential. Career progression within the Commercial team is also encouraged for those looking for a future career in Loss Adjusting.
The role will involve working closely with our Commercial Adjusters, developing relationships with our Clients, expertly supporting their customers, guiding them through the claims process, arranging site visits where required, producing repair scopes where appropriate (utilising our digital estimating tool) and liaising with suppliers and contractors to bring each claim to a swift and successful outcome.
- You will have/will be:

- Excellent customer service skills within an office environment
- Commercial claims experience is preferable but not essential if you have significant household experience
- Buildings desktop claims experience would be an advantage in addition to some business interruption exposure
- Proven ability to work on your own initiative as well as part of a team
- Strong organisational skills and the ability to prioritise your workload
- Excellent telephone manner
- Strong communication skills - both written and oral
- Accurate keyboard skills
- IT literacy
- What will you get for this role?
- Competitive salary depending on skills, experience and qualifications
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
- Healthcare scheme
- A Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
- Working at Sedgwick
- Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
- We’re passionate and understanding about our colleagues - so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
- Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability._

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the dis

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