Claims Handler
4 months ago
About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
Overview:
- Based within our Strata Solicitors in Northamptonshire, you will be reporting directly to the Claims Team Manager within the motor claims handling team. You will be handling your own pre litigated caseload of claims brought by motor claims handling team) of claims brought by third parties for their personal injury, motor and property losses._
**Responsibilities**:
- Assessing liability and setting and maintaining reserves in accordance with client service level agreements and client “key performance indicators”.
- Investigation of merits of third party claim.
- Telephone and correspondence negotiation with third parties, third party insurers and third party representatives to agree settlement in the quickest possible time.
- Capture of third party personal injury, hire and repair.
- Instruction of own repair, hire provision, loss adjusting and investigation support partners.
- Working on and with the on line “RaPID Claim Settlement Portal”.
- Valuing General and Special Damages claims in Third Party Personal Injury Claims.
- On all own handled claims ensure full compliance with all office protocols, client service level agreements and client “key performance indicators”.
- Achieving on all own handled claims 100% data integrity compliance on the office case management system.
- Working within and supporting the team to achieve and maintain full compliance with all office protocols, client service level agreements and client “key performance indicators”.
- Instructing and liaising with client panel solicitors on litigated claims.
- Full compliance on all financial transactions with the client service level agreements and client “key performance indicators” and The Solicitors Accounts Rules.
- Handling the higher value/complex/client sensitive third party motor claims.
- Acting as a technical and procedural referral for claims handlers.
Qualifications:
- 5 Years Third Party claims handling in a legal / insurance/ claims management environment to include third party personal injury claims.
- Demonstrable self-motivation and initiative.
- Ability to work independently as appropriate but within a defined structure and to work effectively with Peers and Managers.
- Able to display clear communication skills
- The willingness to accommodate unexpected situations with flexibility in working extra hours, etc.
- 5 GCSEs including English and Maths; all at grade C or above (or equivalent)
- A Law degree / Insurance Qualification (or equivalent)
Compensation and Benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
**Other benefits include**:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more
**We value inclusion and diversity**
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that
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