Customer Assistant

6 months ago

Edinburgh, United Kingdom M&S Full time

**Summary**

Customer Assistant - Café - 37.5 Hours - Craigleith

Example Work Pattern
- week 1 Monday/Tuesday/Wednesday/Friday/Saturday 0900-1700

week 2 Sunday/Monday/Tuesday/Thursday/Friday 0900-1700

All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.
**All the details**

**Customer Assistant - Café - 37.5 Hours - Craigleith**

This position will be working within our busy M&S Café. No two days will be the same, but tasks will include
- Making Hot Drinks
- Clearing Tables
- Preparing Hot Food
- Dishwashing duties

Previous Hospitality experience is preferred, but full training will be given.

**Example Work Pattern -**

**week 1** Monday/Tuesday/Wednesday/Friday/Saturday 0900-1700
**week 2 **Sunday/Monday/Tuesday/Thursday/Friday 0900-1700

**All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.**

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom Relay Group Limited Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met **Responsibilities**: - Provide excellent customer service by assisting customers with their inquiries and needs - Assist...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom CONNECTED L GROUP Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met **Responsibilities**: - Assist customers with their inquiries, concerns, and requests in a friendly and professional...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom Abacus Marketing Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Responsibilities**: - Assist customers with their inquiries, concerns, and requests in a friendly and professional...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom CONNECTED L GROUP Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Duties**: - Assist customers with their inquiries, providing excellent customer service at all times. - Utilize strong...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Edinburgh Work Pattern Week 1 & 2 Sunday 1700-2100, Monday 1900-2300, Saturday 1900-2300 **All the details** **Customer Assistant - Foods - Edinburgh** **Work Pattern** Week 1 & 2 Sunday 1700-2100, Monday 1900-2300, Saturday 1900-2300 **Purpose** To deliver a great shopping experience for our customers, we are...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Clothing & Home - 16 Hours - Edinburgh Gyle Example Work Pattern - Every weekend Saturday - 10:15 - 19:00 Sunday - 10:15 - 19:00 **All the details** **Customer Assistant - Clothing & Home - 16 Hours - Edinburgh Gyle** Example Work Pattern - Every weekend Saturday - 10:15 - 19:00 Sunday - 10:15 - 19:00 **All new...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - 12 Hours - Craigleith Work Pattern Tuesday, Friday 17.00 21.00 Saturday 16.00 20.00 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant - 12 Hours - Craigleith** **Work Pattern** **Tuesday, Friday 17.00...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Princes Street Fixed Term 12 Hours Proposed/Example Work Pattern - Sunday/Monday/Tuesday 0600-1000 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant - Operations - Princes Street** **Fixed Term 12...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Service & Safety - 25.5 Hours - Princes Street Example Work Pattern - Sunday 1500-2000 Monday 1600-2200 Thursday 1400-2200 Friday 1400-2200 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant - Service & Safety -...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Edinburgh Work Pattern; Sun 0600-1000, Mon 0500-0900, Tues 0500-0900 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. Age Restriction 18 - Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - 20 Hours - Chesser Avenue Fixed Term Position Proposed/Example Work Pattern - Week 1 Sunday/Wednesday/Thursday/Friday - 0500-1015 Week 2 Wednesday/Thursday/Friday/Saturday 0500-1015 Age Restriction 18 **All the details** **Customer Assistant - Foods - 20 Hours - Chesser Avenue** **Fixed Term...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations/Back Stage - 15 Hours - Morningside Fixed Term Age Restriction 18 (This position involves heavy lifting, unloading delivery's, heavy manual handling) Proposed/Example Work Pattern - Sunday 1500-1915 Tuesday 1600-2115 Saturday 1600-2115 All new starters will be expected to attend an Induction. Please be...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - 15 Hours - Chesser Fixed Term Position Proposed/Example Work Pattern - Sunday 1000-1800 Saturday 1000-1800 All new starters will be expected to attend a 2 day Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant - Foods - 15 Hours - Chesser** **Fixed Term...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - 16 Hours - Princes Street - Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional payment. Example Work Pattern - Sunday 1800-2200 Monday 1900-2300 Saturday 1900-2300 **All the details** **Customer Assistant - Foods - 16 Hours - Princes Street** - **Unsocial Hours fall...

  • Customer Assistant

    5 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Chesser Avenue, Edinburgh. Fixed Term Proposed/Example Work Pattern - Week 1 Sunday/Monday/Wednesday/Thursday 1800-2200 Week 2 Tuesday/Wednesday/Thursday/Saturday 1800-2200 All new starters will be expected to attend a 2 day Induction. Please be aware, this may not be held in your base store. **All the...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Beauty - 16 Hours - Gyle Work Pattern - Week 1 Sun 9-17.30 Wed 8-17 Week 2 Wed 8-16.30 Sat 8-17 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant - Beauty - 16 Hours - Gyle** **Work Pattern -** Week 1 Sun...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Edinburgh Work Pattern Week 1 & 2 Sun 0600-1000, Mon 0500-0900, Tues 0500-0900 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. Age Restriction - Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Edinburgh Work Pattern Sunday 1700-2100, Monday 1900-2300, Saturday 1900-2300 Age Restriction 18 - Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional payment. **All the details** **Customer Assistant - Foods - Edinburgh** **Work Pattern** **Sunday 1700-2100,...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - 12 Hours - Edinburgh Work Pattern Week 1 Sunday 1400-1800 Monday 1400-1800 Friday 1400-1800 Week 2 Sunday 1400-1800 Wednesday 1400-1800 Saturday 1400 - 1800 **All the details** **Customer Assistant - Operations - 12 Hours - Edinburgh** **Work Pattern** Week 1 Sunday 1400-1800 Monday 1400-1800 Friday...

  • Customer Assistant

    6 months ago

    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Service & Safety - 16 Hours - Morningside This role focuses on deterring criminal activity in our stores, whilst still providing quality service to our customers. Previous experience of deterring theft or de-escalating situations is preferred. Example Work Pattern - Week 1: Sunday 10:00-14:00, Monday 18:00-22:00, Wednesday...