Network Operations Engineer

5 days ago


Chester, United Kingdom C4S Search Ltd Full time

**JOB TITLE**: Network Operations Engineer
**LOCATION**: Chester, Cheshire
**SALARY**: £30,000 - £35,000 per annum DOE
Fully funded training & Certification support| private healthcare after 12 months | Company laptop and mobile | Incremental salary increases linked to certification progress
**WAY OF WORKING**: Full Time| Office-based (First 6 months) | Permanent
**THE BUSINESS**:
**THE Network Operations Engineer OPPORTUNITY**:

- Raising, handling, and resolving customer support requests
- Diagnosing and resolving network and security issues where possible
- Escalating incidents to senior staff
- Monitoring network and security systems for incidents and potential problems
- Supporting customer project work, configurations, and installations
- Managing client relationships ensuring exceptional customer service
- Preparing reports and customer proposals for Technical Director review
- Developing customer network security policies and carrying out vulnerability assessments
**YOUR KEY SKILLS**:

- Previous experience from a Network Operations Engineer role or Infrastructure engineer or IT Support and wanting to build their career who has ambitions to one day become a Network Manager or Network Architect.
- Have CCNA Certification and have ambitions to achieve a CCNP certification
- Must have a base knowledge of IP networks and information systems
- Knowledge of information security concepts and solutions
- Ability to work independently without supervision
- Ability to build effective customer relationships
- Be able to guide and advise people with confidence
- Prioritise workload
- Valid UK Driving License

**Technologies**:

- Network security technologies (firewalls, network access control, IPS/IDS, DNS security, content filtering)
- Security Information and Event Management (SIEM) technologies
- LAN, WLAN and SD-WAN technologies
- Cisco network and security technologies (Firepower NGFW/NGIPS, AMP, Umbrella, Meraki, ISE)

C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we are always keen to hear from Network Engineers or those who work in the tech industry.


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