Retail Sales Associate

7 months ago


Luton, United Kingdom Luggage-point & Weigh-ahead Full time

**Retail and Service Assistant, Location: Luton Airport**

**Job Type: Full-Time/Part-Time**

Are you looking for a fresh challenge as a Retail and Service Assistant? Do you thrive in a dynamic environment where every day brings a new adventure? If you enjoy retail, teamwork, and solving problems for customers, Luggage Point at Luton Airport has the perfect opportunity for you.

**About Luggage Point**

Luggage Point is a renowned, family-owned retailer known for delivering top-tier luggage and baggage services across major UK airports. Join our expanding family where you are valued not just as an employee but as an integral member of our community.

**Role Overview**

As a Retail and Service Assistant at Luggage Point, you'll play a key role in our store within Luton Airport. This position involves not only retail sales but also providing crucial services to traveling passengers. Each day you will help enhance customer experiences, solve unique challenges, and contribute to our reputation for exceptional service.

Skills We Are Looking For
- Positive "can-do" attitude and proactive initiative.
- Strong communication skills and leadership by example.
- Experience in retail preferred.
- Sales-oriented with a focus on delivering outstanding customer service.
- Organisational prowess and adept problem-solving skills.
- Professional demeanour with an empathetic approach to customer interactions.
- Proficiency in IT systems and standard operating procedures.

**What This Role Is All About**

Working at Luggage Point means no two days are the same. You will interact with a diverse group of passengers, ensuring their retail and service needs are met with the highest standards. This role is ideal for someone who:

- Enjoys a fast-paced, exciting retail environment.
- Can handle the varying needs of traveling customers with professionalism and care.
- Is driven to meet sales targets while maintaining excellent customer relations.

**What You Get**
- **Competitive Pay**: £12.00 to £13.00 per hour with a target led bonus scheme.
- **Flexible Hours**: Up to 40 hours per week across 5 days, with shifts that may start as early as 4am or end as late as 10pm.
- **Employee Benefits**: Including company pension, employee discounts, and a referral program.
- **Professional Growth**: Extensive induction, ongoing training, and real career progression opportunities.
- **Community**: Be part of a family-oriented business that values each team member.

**Important**

Luggage Point is an Equal Opportunities and Disability Confident Employer.

**How to Apply**

Join Luggage Point today and help us provide exceptional service while enjoying the dynamism and diversity of airport retail

**Job Types**: Full-time, Part-time, Permanent, Temporary contract, Temp to perm, Zero hours contract
Contract length: 6 months

Pay: £12.00-£13.00 per hour

Expected hours: 8 - 40 per week

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free flu jabs
- Free or subsidised travel
- Shuttle service provided
- Store discount
- Transport links

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Application question(s):

- Our shifts are 8 hours in length - Are you able to reliably get to Luton Airport for a 4am early shift and back home after a 10pm late shift?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 2 years (required)
- customer service: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: LPLTNPREM



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