Emea Technology Delivery Lead

1 month ago

London, United Kingdom JPMorgan Chase Bank, N.A. Full time

**Role Description**:

- Partner with technology product owners, line of business technologists and corporate teams to facilitate technology deployment across EMEA locations
- Technologies include, but not limited to, network, compute and storage along with enterprise workspace products such as M365, desktop and voice
- Ensure technology product deployments are compliant with local regulations, helping to develop solutions to location specific requirements
- Working with our technology partners and other functional leads to promote and drive effective product standardization across the region
- Ensure there is alignment and consistency of approach with APAC and LATAM regions through partnership with regional teams
- Prepare management materials and collateral to support business decisions
- Coordinate the creation of executive presentations (e.g. steering committees, regional technology forums, major program status updates etc.)
- Participation in the yearly budgeting process, including contributing to a yearly book of work for activities in the EMEA region
- Contribution to monthly technology risk meetings, including undertaking analysis, documenting findings and presenting status updates to regional management.

**Key Skills / Attributes / Work Experience**:

- Five or more years technology strategy experience, either within banking or other technology firm
- Five or more years managing technology product delivery
- Five or more years experience of latest technologies in multiple product lines e.g. data centres, end-user services, compute, network, storage etc.
- Knowledge of procurement and budgeting lifecycle
- Proven track record of metrics management and presenting to key stakeholders
- Excellent oral and written communication skills.
- Listening and gathering customer / user inputs, simplifying complex topics for non-technical (or senior audiences) and preparing quick pointed summaries for executives and stakeholders.
- Strong analytic skills
- Strong organization and customer centricity
- Stakeholder management and relationship building

**QUALIFICATIONS**:

- Bachelor's degree in technology related area preferred OR
- 5+ years of related technology experience working with multiple technologies and complex, large scale, cross-functional project / production / service delivery and client support, preferably in the financial services industry and in large organizations
- Knowledge of enterprise computer networks: LAN, WAN, cloud and service provider networks
- Knowledge of enterprise compute products
- Knowledge of enterprise storage: file, block, object
- Knowledge of hardware & software architecture
- Knowledge of end user collaboration products : M365, Exchange Online, Mobile Office, Teams, virtual workspace
- Knowledge of cloud compute technology
- Strong technical capability
- Excellent communication and documentation skills
- Strong results oriented work ethic

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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