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IT Support Engineer
1 month ago
**Role: IT Support Engineer**
**Type: Temporary**
**Duration: Three Months Initially**
**Start date: ASAP**
**Pay rate: £15.97/hr PAYE**_incl. holiday_
**Location: Birmingham**
**Key duties**:
- Employ Active Directory and Group Policy to manage/configure user accounts
- Triage and resolve complex IT situations and issues, escalating when necessary
- Relay technical and functionality guidance to IT Users
- Working knowledge of Windows 7, Windows 8, and Windows 10 operating systems
- TCP/IP experience
**Required skills**:
- Ability to communicate with staff and customers of all levels, relaying IT advice to non-technical persons
- Resolution of calls ranging from simple password resets to complex server queries
- To work as part of a close-knit and highly skilled team of Engineers
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