IT Support Engineer

1 month ago


Birmingham, United Kingdom Venn Group Full time

**Role: IT Support Engineer**

**Type: Temporary**

**Duration: Three Months Initially**

**Start date: ASAP**

**Pay rate: £15.97/hr PAYE**_incl. holiday_

**Location: Birmingham**

**Key duties**:

- Employ Active Directory and Group Policy to manage/configure user accounts
- Triage and resolve complex IT situations and issues, escalating when necessary
- Relay technical and functionality guidance to IT Users
- Working knowledge of Windows 7, Windows 8, and Windows 10 operating systems
- TCP/IP experience

**Required skills**:

- Ability to communicate with staff and customers of all levels, relaying IT advice to non-technical persons
- Resolution of calls ranging from simple password resets to complex server queries
- To work as part of a close-knit and highly skilled team of Engineers



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