IT Coordinator

**IT Coordinator**

We have a fantastic opportunity for an IT Co-ordinator to join our team, based in Kidderminster. This is a new standalone role that will be co-ordinating all IT activity across our 6 offices.

**The role**:

- Provide direct and timely support to colleagues on trouble shooting problems, take ownership of user problems, proactive in resolving issues.
- Co-ordinate and liaise with external IT provider on all IT related matters including data, wireless communications, mobile technology, telephony, security, and computer hardware and software.
- Co-ordinate and liaise with external support provider for maintenance equipment - laptops, PCs, scanners, printers, portable displays, projectors to ensure that these are functioning and available to users.
- Assist in keeping all IT equipment in offices working at optimal level.
- Assist in maintaining information security through employee education.
- Advise on IT needs (IT equipment, networking, connectivity, etc.) and manage procurement of IT assets.
- Maintain mobile phone contracts and upgrades.
- Develop, implement, and manage appropriate IT policies and procedures.
- Assist in budget planning and monitoring, ensuring efficient resource allocation.
- Assist in documenting and testing all installations or alternations to hardware or software, ensuring that the inventory is current, and all IT documentation is correct.
- Coordinate with external IT support teams, manage contract and service level agreement.

**About you**
- Proven IT background in a similar role
- Certification CompTIAA+ preferred
- Able to work on your own initiative.
- Proactive and organised with strong admin skills.
- Strong communication and interpersonal skills
- IT Literate, proficient in Microsoft Office software
- Have a UK driving license and car (travel expenses paid)

**About mfg**

mfg is a leading regional law firm with offices across Worcestershire, Shropshire, and Birmingham. We’re award winning, dynamic, and forward-thinking with a modern outlook yet traditional backbone, tracing our roots back to 1556. Our well-established, secure client-base come to rely on us through a range of ‘full service’ disciplines spanning corporate/commercial to private client. With over 220 partners and staff, we’re a good size to make a difference. Click here The law firm for life - mfg Solicitors - to see more.

**Why join us?**

At the core lies the firm’s values, ‘one team’ ethos and supportive culture. We offer a rewarding career of quality work and a fantastic environment in which people grow. You’ll get:

- Market rate competitive salary
- 22 days’ holiday per year (plus three days at Christmas) rising to 25 days after 5 years’ service plus Bank Holidays
- Healthcare provision
- Life Insurance benefit
- Employee Assistance programme and well-being services
- mfg are committed to providing a healthy work/life balance - 35 hour working week.
- Committed to inclusion, we aim to employ a diverse section of the community whilst our work for good causes continues to flourish.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance

Schedule:

- Monday to Friday

Work Location: In person