Administrator
6 months ago
Location: Liverpool
**Salary**: £25,000 + COMMISSION
Working Hours:
Monday to Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 4:00 pm
**Job Description**:
Key Responsibilities:
- Always conduct oneself in a professional and courteous manner while on-site - Maintain a professional personal appearance
- Ensure all common areas, including reception, meeting rooms, kitchen areas, and restrooms, are clean and well-presented at all times
- Liaise with tenants to ensure compliance with tenancy agreements
- Develop a deep understanding of the building’s infrastructure, including fire alarms, CCTV systems, utilities, and communal facilities
- Assist in marketing and public relations efforts for the centre
- Conduct potential tenant viewings and provide comprehensive information about available facilities and tenancy agreements
- Liaise with tenants’ representatives, consulting with line management when necessary.
- Finance Duties - Issue monthly invoices to tenants and ensure accurate and timely updates, Assist the finance department in maintaining tenant payments and achieving value for money in expenditure
- Record and resolve tenant complaints efficiently
- Maintain and update the tenant information pack as needed
- Supervise contractors and obtain competitive quotations for communal services and repairs
- Supplement communal services on an ad hoc basis when required, such as cleaning, window cleaning, and landscaping
- Ensure adequate supplies of consumable materials are maintained
- Manage the building in compliance with health and safety policies and tenant handbooks
- Coordinate efficient waste management, including waste removal and bin maintenance
- Record regular meter readings for utilities serving the building
- Maintain an efficient meeting room booking system
- Be responsible for holding keys to all communal areas and maintaining a duplicate set at head office
- Log all communal repairs in the repair book and report items requiring attention to line management
- Perform any additional duties as instructed
**Requirements**:
- Previous experience in property or facility management is preferred
- Strong communication and interpersonal skills
- Knowledge of health and safety regulations
- Ability to maintain a high level of professionalism
- Excellent organizational and problem-solving skills
**Job Types**: Permanent, Full-time
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Free parking
- On-site parking
- Transport links
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Liverpool, Merseyside: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: CHVR/05099
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