Receptionist
5 months ago
**Receptionist / Patient Care Advisor**
Reports To: Patient Care Advisor Team Leader/Operations Manager
Hours: 35 Hours
Pay: From £12.05 p/h
Staff Group: Administrative & Clerical
**Overview**
Our client is looking for a hardworking, enthusiastic individual to join their team as a Receptionist / Patient Care Advisor. They are a surgery with over 19,000 patients local to Hyde and surrounding areas.
35 hour working week with sociable hours between 08:00-18:30. Free weekends.
**You should be**:
Previous experience in General Practice is desirable (but not essential). However, if you do have experience, you may find this role easier if you had been in a patient facing role.
As you will be working with confidential information, maintaining that at all times is important. And as we work in a diverse community, supporting equality and the rights of patients and colleagues is essential.
Computer expertise is a must-have. You will be working with multiple IT systems (EMIS, DocMan, online appointment system) that will be taught on induction.
**The Surgery**:
They are a large, training practice with over 40 staff.
Our client strongly believes in helping staff be the best they can be. They will help you grow and support you professionally with in-house teaching and regular feedback. And will pay for suitable courses to help you develop - with 50% of staff in all departments currently taking part in training courses.
Staff welfare is important. They pride themselves in team building and creating a happy working environment.
**Job description**:
Day to day, you will be expected to:
- Communicate with patients and professionals
- Code clinical information and summarise
- Workflow optimisation
- Refer to clinical and non-clinical services
- Assist with medicines management
- Work harmoniously with patients and staff
- Be proactive in fostering a positive working environment
**Salary**: £12.05 per hour
Expected hours: 35 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: ENH-5210
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