Receptionist

6 months ago


Hyde, United Kingdom Get Staffed Online Recruitment Full time

**Receptionist / Patient Care Advisor**

Reports To: Patient Care Advisor Team Leader/Operations Manager

Hours: 35 Hours

Pay: From £12.05 p/h

Staff Group: Administrative & Clerical

**Overview**

Our client is looking for a hardworking, enthusiastic individual to join their team as a Receptionist / Patient Care Advisor. They are a surgery with over 19,000 patients local to Hyde and surrounding areas.

35 hour working week with sociable hours between 08:00-18:30. Free weekends.

**You should be**:
Previous experience in General Practice is desirable (but not essential). However, if you do have experience, you may find this role easier if you had been in a patient facing role.

As you will be working with confidential information, maintaining that at all times is important. And as we work in a diverse community, supporting equality and the rights of patients and colleagues is essential.

Computer expertise is a must-have. You will be working with multiple IT systems (EMIS, DocMan, online appointment system) that will be taught on induction.

**The Surgery**:
They are a large, training practice with over 40 staff.

Our client strongly believes in helping staff be the best they can be. They will help you grow and support you professionally with in-house teaching and regular feedback. And will pay for suitable courses to help you develop - with 50% of staff in all departments currently taking part in training courses.

Staff welfare is important. They pride themselves in team building and creating a happy working environment.

**Job description**:
Day to day, you will be expected to:

- Communicate with patients and professionals
- Code clinical information and summarise
- Workflow optimisation
- Refer to clinical and non-clinical services
- Assist with medicines management
- Work harmoniously with patients and staff
- Be proactive in fostering a positive working environment

**Salary**: £12.05 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: ENH-5210


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