Business Travel Consultant East Kilbride

2 weeks ago

East Kilbride, United Kingdom Clarity Travel Full time

**Business Travel Consultant**

**Overview and what we offer**
- Monday - Friday 37.5hrs
- Paid day off for your birthday
- Refer a friend for £1000 bonus which is unlimited
- Extra earning potential with Incentive Scheme
- Generous holiday entitlement
- Staff Awards
- Hotel and airline discounts
- Discounts on sporting events and tickets
- Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much more
- Employee Assistance Programme
- ** OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE**:

- At Clarity we not only listen, we adapt and we deliver

**Who are we?**

Clarity Business Travel, a leading name in the UK's Travel Management sector and a vital part of the Portman Travel Group, and we are actively seeking dedicated Business Travel Consultants, This role is ideal for individuals who are goal-oriented and excel in a target-driven environment. Our consultants play a critical role and are expected to handle and manage high-volume client interactions efficiently, consistently aiming to surpass our established service goals.

**Your new role**
**The role will form part of a highly skilled team of Business Travel Consultants located from our office in East Kilbride**

You will be joining us as an Business Travel expert with strong knowledge and experience of Galileo.

As one of our experienced Business Travel Consultants you will be booking Domestic & International travel requirements, arranging both routine and complex travel for air, rail, car, and Hotel accommodation.

**What you need to succeed**

You must be a clear and confident communicator with confidence in dealing with people at all levels. You'll need to possess great organization and time management skills and thrive in a fast-paced environment. You will be able to own & manage your own workload and it is essential you have

previous Business Travel Consultant experience, with working knowledge of airline, rail fares and ticketing.

**In the role of a Business Travel Consultant, each day is engaging and full of opportunities. You'll begin by aligning your daily objectives with our performance targets and client needs, setting the stage for a productive day ahead.**

**Your typical responsibilities will include**:

- Booking and managing complex travel itineraries, encompassing air, rail, car, and hotel accommodations using GDS systems such as Galileo.
- Providing tailored travel solutions to clients, ensuring cost-effectiveness and convenience.
- Handling client inquiries, offering expert advice, and resolving any travel-related issues swiftly.
- Continuously updating your knowledge of fare structures, travel regulations, and destination information to offer the best service.
- Building and maintaining strong client relationships, identifying opportunities to exceed service levels and meet performance targets.
- Collaborating with team members to share best practices and contribute to a positive, high-achieving environment.

**Essential**
- Desirable 1 year working as a Business Travel Consultant at a TMC
- Strong knowledge of Galileo GDS System
- Excellent attention to detail, accuracy, and the ability to follow instructions.
- Ability to consistently hit targets
- Experience of working in a target performance environment
- Ability to work under pressure and to tight deadlines fulfilling SLA Agreements
- Excellent verbal and written communication skills
- Excellent knowledge of Word and Excel - creating and maintaining documents

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