Bench Team Receptionist

5 months ago


Aberdeen, United Kingdom Wilson James Full time

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Bench Team Receptionist to join us at our client site in Aberdeen.

As a Bench Team Receptionist you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

**What do you get from us**:

- **Shift Pattern - **Zero hours with varied shift patterns.
**Pay**: £11.50 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists
- Access to an **Online GP Service** for you and your dependents

**A typical day in the life as a Bench Team Receptionist**:

- Be a relief/temp resource as a Receptionist working across a bank of clients from Dyce to Westhill and Aberdeen City
- Respond to client requests for holiday and adhoc/additional cover
- Support our clients for short periods of team, often working alongside their own staff
- Oil and Gas type receptions are the main client base
- To be highly flexible and quick learning

**What are we looking for?**
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
- Deliver excellent customer service, all day, every day
- Moderate/Advanced IT Skills - and comfortable with electronic switchboards, where required
- Demonstrate the ability to think and act quickly in emergencies or under pressure
- Have an ability to deliver succinct and clear verbal and written reports where necessary
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
- Able to demonstrate an ability to work as part of a team.
- Drivers licence
- Previous reception experience


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