Aftersales Manager

2 weeks ago

High Wycombe, United Kingdom Jago Consultants Ltd Full time

Our client is a franchised car dealership who are looking to recruit an experienced and successful Aftersales Manager to run their service department.

Aftersales Manager Role:

- To oversee all aspects of the Service Department operations
- Reviewing CSI surveys and other measures for monitoring customer satisfaction
- To challenge and drive the performance of the Service department staff
- Manage, coach and motivate your team to build long-term staff delight and potential progression
- Controlling costs for the department
- Monitoring performance against agreed targets / budgets
- To control the recruitment process, as required
- Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
- Review Service KPIs on a regular basis to track / monitor performance and identify trends

About You:

- Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
- You will need to be a 'leader' of people and an ambassador for the brand and dealer group
- Can demonstrate a stable career path
- Clean driving license

In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package.

Package:
Basic £40K

OTE circa £55K

Company Car

Company Pension Scheme

Contact:
Gary Lovelace - Jago Consultants

Service Manager, Aftersales Manager, Service consultant, Aftersales Consultant, service advisor, Service Manager, Management, Service Manager, Aftersales Manager, Service consultant, Aftersales Consultant, service advisor, Service Manager, Management

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