Waiter- Westminster

2 months ago

London, United Kingdom Step Ahead Full time

This a Westminster Works job, which means that it is with an employer that has been vetted and certified as being amongst the best employer in London. Read on to discover the benefits of working with a Westminster Works employer.

**Job Title: Waiter**

**Location**: Central London

**Contract**: Full Time

**Salary**:
**TBC depending on experience**

**The Position:

- **We are looking for Waiters for our restaurant.

**MISSIONS**:

- Do the service in the restaurant room from the preparation of the room until the departure of the customer, including reception, table service, check out.
- Adopt in all circumstances a behavior and a presentation in coherence with the company’s image
- Contribute, by his professionalism, to the de development of the customer

**MAIN RESPONSABILITIES**:

- Clean the local and the equipment
- Set up and manage your rank before, during and after the service. Inspects dining tables and work areas for cleanliness.
- Welcome the customers and take their orders. Send the orders to the kitchen
- Satisfy the expectations of all customers with simplicity, efficiency and courtesy
- Maintain a professional and friendly relationship with the outlet guests to ensure their well-being
- Make and verify collections operations
- Reach and exceed the budgeted average ticket
- Supervise the clerk and apprentices evolving in your rank
- Execute quickly and cleanly and in an organized manner all the instructions

**Relational Skills and qualities required**:

- Excellent presentation and communication
- Be smiling, available and pleasant
- Have the ability to adapt and versatility
- Adapt to the diversity of the clientele.
- Promote the commercial policy of the establishment.
- Manage customer complaints and negative remarks.
- Excellent time management
- Ability to work calmly and effectively under pressure.
- Self-motivated, committed, and passionate about F&B
- Multi-tasking capability without compromising on quality

**Technical and functional capabilities**:

- Be creative and be responsive to the unexpected
- Work independently and self-monitor your work
- Punctual and able to work flexible working hours
- Follows all hygiene requirements ISO, monitors cleanliness in his work area and ensures cleaning of those areas as per standards

**Educational and experience requirements**
- Previous experience in a similar job role for 1 year or worked in in similar position
- Languages: English, French (Italian, German or Spanish: optional)

**The Westminster Works Pledge**

**This employer has signed the Westminster Works Pledge, committing to the following**:
**REWARD**
We will provide good levels of pay, recognising the importance of each individual to the team, never paying below the London Living Wage
We will provide a range of additional benefits, beyond pay, to reward in ways that are important for each individual
We will be flexible in our working patterns and practices, striving to agree shifts that work for you and for us, giving us both more certainty

**RESPECT**
We will champion diversity and promote inclusion in our teams, and everything we do
We will adapt our practice to respect and respond to diverse needs and ensure that everyone feels included
We will always listen, respect and respond to issues and ideas raised by all our team members at any level

**PROGRESSION**
We will help you chose how to progress, identify opportunities, and get you on the right path
We will support your progression through training, learning new skills, and promotion
We will celebrate your successes with rewards and recognition for great team performance and personal achievement

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