Customer Sales Advisor

2 weeks ago


Chesterfield, United Kingdom Doordeals Ltd Full time

Doordeals are predominantly an online retailer of timber doors. Established for 20+
years we have grown to become a leading independent retailer in this field.

All sales leads are inbound. This job does not involve **ANY** Cold calling. Your job will involve working within a small but dedicated team to help drive the business forward.

**The role will include, but is not limited to**:

- Creating quotations for customers. Following up on previous quotations, making sure the customers have all the information they need to make an informed decision.
- Identify customer needs and provide appropriate solutions.
- Processing orders. Liaising with customers to confirm orders. Gather additional information as necessary and keep them informed on the progress of orders.
- Resolve customer complaints in a professional manner.
- Continue to build doordeals relationships with new & existing customers.
- Provide excellent customer service by being patient, understanding, and friendly.

If this sounds like something you can do, we would love to hear from you. A covering letter also goes a long way so let us know a little more about yourself and why we should hire you rather than anyone else. As this is going to make you look good and get you straight to the top of the pile. Hopefully we will speaking to you very soon.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Free parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 2 years (preferred)
- Customer service: 2 years (preferred)

Ability to Commute:

- Chesterfield (required)

Work Location: In person



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