Customer Service Centre Agent

2 weeks ago


London, United Kingdom Corporate Office London, United Kingdom Full time

**Department**: Reservations

**Job Level**:Team Member

**Job Type**:Full Time

**Hours per week**:40

**Job Reference**:REQ7899

**Date Posted**:15 February

Engaging with a difference

What we will offer you when you join us as a **Customer Service Centre Agent**:

- Remote working **but you must be based in London**:

- Annual salary of £21,000
- 30 days holiday a year, including 8 Bank Holidays
- Recommend a Friend program
- Employee Assistance Program
- Monthly upselling scheme and target-based quarterly bonus
- Team member rates plus 50% off Food and Beverages
- Personal Development programme designed to support you every step of the way
- Knowledgeable, high-achieving, experienced and fun team awaits you
- Opportunities to grow your career
- Equipment is provided to ensure you are working comfortably at home

What you will be doing as a **Customer Service Centre Agent**:

- Engage professionally with guests over online web chat
- Convert enquiries into bookings
- Accurate logging of reservations into the system
- The role will be following a shift pattern of 7 days a week, including weekends and bank holidays, with a monthly rota published in advance

Are you ready to spread your energy, passion, and organisational skills to a team that brings together different personalities and profiles to achieve the same goal?

If the answer is YES, we want to engage with YOU

From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.


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