Multi Skilled Operative

3 weeks ago


Newcastle upon Tyne, United Kingdom Persimmon Homes Full time

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.

We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 15,000 homes a year. We have 30 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

**We’re looking for people like you, and this could be your opportunity to start Building Your New Possible.**

**What is the role?**

This is an exciting opportunity to join the Customer Care Team. This role reports to the Customer Care Operations Manager/Head of Customer Care.

The purpose of the role is to execute remedial works in accordance with Company Guidelines, Group Standards and Procedures for Customer Care, whilst maintaining high standards of customer excellence.

**The role will include**:

- Complete all remedial operations in full compliance with the company H&S policies and procedures, putting the safety of our teams, contractors and customers as first priority. This includes making sure all tools used are in good working order and compliant with the H&S requirements.
- Ensure that the company vehicle is roadworthy, clean and tidy at all times and that both company and private tools are in good working order and compliant with any testing requirements.
- Take work instructions from your Customer Care Team, ensuring all customer appointments are attended on time in order to repair defects in a timely manner, to a high standard and ensuring first time resolution.
- Ensure all works are completed within the required SLA’s and in accordance with Company Guidelines and processes.
- Be considerate of the needs of individual customers whilst operating within their homes.
- Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis. This includes accurate descriptions of root causes and action take, as well as photos or videos wherever appropriate.
- Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunities.
- Provide detail and supporting evidence of all works that are chargeable to a third party contractor.
- Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators.

**What we need from you?**
- Be highly competent at a range of practical skills, basic joinery, painting and plastering / patching
- Demonstrate good verbal and written communication skills.
- Be intuitively customer centric, with a good understanding of business requirements and brand positioning.
- Demonstrate an ability to learn different systems and be conversant with the basic Microsoft tools such as Microsoft Outlook and Word.
- Thrive in a busy, fast paced environment.

**What’s in it for you?**

Salary and benefits package
- Competitive Salary (DOE)
- Pension
- Life Assurance
- Company Van
- Fuel Card

**Persimmon are Proud Sponsors of Team GB**

**No Agencies please** - Persimmon will not accept speculative CVs as a means of introduction
- Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination._
- Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best._



  • Newcastle upon Tyne, United Kingdom Setsquare Recruitment Full time

    Setsquare Recruitment are looking for a multi-skilled operative to work in Newcastle on a domestic properties. This is an ongoing contract with long-term work prospects. You'll need to be able to plumb in sinks and toilets, tile bathrooms and fit shower trays. Previous multi-skilled experience - plumbing, joinery, tiling etc - Full driving licence - Trade...


  • Newcastle upon Tyne, United Kingdom Education World Full time

    Our client is in the market for a multi skilled maintenance technician who can service, repair and maintain plant equipment. Job Description: Maintaining preventative maintenance plan with weekly scheduled checks Carrying out routine maintenance, fault finding and breakdowns on plant equipment such as CNC machines, pumps, fans, gear boxes, shafts, water...


  • Newcastle upon Tyne, United Kingdom Education World Full time

    Our client is in the market for a multi skilled maintenance technician who can service, repair and maintain plant equipment.Job Description:Maintaining preventative maintenance plan with weekly scheduled checks Carrying out routine maintenance, fault finding and breakdowns on plant equipment such as CNC machines, pumps, fans, gear boxes, shafts, water lines,...


  • Newcastle upon Tyne, United Kingdom Omega Full time

    Job Title: Nightshift Multi-Skilled Engineer Salary Package: £52,500 + bonus + overtime Job Type: Permanent Consumer Manufacturing 4 ON 4 OFF - Nightshift If you are a multi-skilled maintenance engineer, please take a minute to read this, it may be attractive to you. You will be joining a manufacturing leader maintaining assets that produce Global...


  • Newcastle upon Tyne, United Kingdom Total Construction NE Limited Full time

    Job Title: Multi Skilled Joiner Location: North East Region **Salary**: £15 - 17ph depending on experience Working Hours: Monday - Thurs 8:00 - 16:30 Friday 8.00 -3.30 Total Construction NE Ltd are currently recruiting for an experienced Multiskilled Joiner to join our team working in void properties in a social sector with the occasional possibility of...

  • Multi Skilled Joiner

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Total Construction NE Limited Full time

    Job Title: Multi Skilled Joiner Location: North East Region **Salary**: £15 - 17ph depending on experience Working Hours: Monday - Thurs 8:00 - 16:30 Friday 8.00 -3.30 Total Construction NE Ltd are currently recruiting for an experienced Multiskilled Joiner to join our team working in void properties in a social sector with the occasional possibility of...


  • Newcastle upon Tyne, United Kingdom Education World Full time

    Our client is in the market for a multi skilled maintenance technician who can service, repair and maintain plant equipment. Job Description: Maintaining preventative maintenance plan with weekly scheduled checks Carrying out routine maintenance, fault finding and breakdowns on plant equipment such as CNC machines, pumps, fans, gear boxes, shafts, water...


  • Newcastle upon Tyne, United Kingdom Dutton Recruitment Full time

    Overview: We are seeking a skilled laborer to join our team. As a skilled laborer, you will be responsible for performing various tasks to support construction and maintenance projects. This is a hands-on role that requires physical strength and in an indoor setting **Duties**: - Assist with the construction and maintenance of structures, equipment, and...


  • Newcastle upon Tyne, United Kingdom Adapt Recruitment Full time

    Working on behalf of our client, we are currently recruiting for a Multi-Trade Operative to join their new build aftercare division on a permanent basis. The role is primarily North-East based. **Key Duties**: - Responsible for carrying out a wide range of maintenance and responsive repairs, connected with all aspects of your specialist trade and any...


  • Newcastle upon Tyne, United Kingdom Highland Properties Full time

    **Experienced Property Maintenance Worker required for Immediate Start** 25 hours per week (Mon - Fri) (May be required to work additional hours/weekday during busy periods) Rate: Minimum wage We are looking for an experienced, multi-skilled Property Maintenance person to work for our Property Letting and Management business. Your day-to-day role will be...


  • Newcastle upon Tyne, United Kingdom Multi TradesRecruitment Full time

    Multi Trades Recruitment are looking for a Customer Service Supervisor to join our team in Newcastle, NE12 8BU on a permanent basis. This is a full time role working on a shift rotation. On offer is a salary banding of £22,500 - £25,000 dependent upon skills and experience. With the addition of a 10% shift allowance. You’ll need to work flexibly with...


  • Newcastle upon Tyne, United Kingdom Multi TradesRecruitment Full time

    Multi Trades Recruitment are looking for a Customer Service Supervisor to join our team in Newcastle, NE12 8BU on a permanent basis. This is a full time role working on a shift rotation. On offer is a salary banding of £22,500 - £24,000 dependent upon skills and experience. With the addition of a 10% shift allowance. You’ll need to work flexibly with...

  • Credit Controller

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Multi TradesRecruitment Full time

    Multi Trades Recruitment are currently seeking a highly skilled Credit Controller to join our team for a temporary period of 3-4 months. - Monday - Friday - 9.00am - 17.00pm - £12.30 p/h **Responsibilities**: - Analyse data related to overpayments project for leavers. - Administer processes related to overpayments project for leavers. - Liaise with the...


  • Kingston upon Hull, United Kingdom Lightowler Ltd Full time

    Lightowler Facilities Management offer commercial cleaning across Hull, East Riding and beyond. Our clients vary greatly, from offices, car dealerships, medical facilities, schools to industrial facilities and hospitality. Due to continued growth in the commercial cleaning sector, we require a highly motivated and enthusiastic individual. We are looking to...


  • Newcastle upon Tyne, United Kingdom Capita Full time

    Capita are looking for an experienced Skilled Highway Operative to join our successful team. The main focus of the role will be working on Major Civil Engineering highways projects across North Tyneside. **Job title**: Skilled Highway Operative **What you'll be doing**: - Competent in carrying out a range of advanced construction tasks e.g. Excavation,...


  • Newcastle upon Tyne, United Kingdom Hays Full time

    Multi Skilled Engineer – Electrical Bias Midlands, Birmingham Role Overview: In your new role as an Electrical Engineer, you will undertake routine PPM tasks, planned maintenance in line with scheduled dates along with reactive repairs and Electrical Installation work as required. Be part of a call-out rota after the initial period (1 week in every 8)...


  • Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full time

    Multi Trades Recruitment is looking for a Customer Service Advisor to work with a Facilities Management company. **About the job**: - It’s a shift rotation, covering days, nights, weekends etc. - 7 days in a 2-week period mixture of days and nights. - Shifts are approx. 11.5 hours long. - Working every other weekend **Responsibilities**: - Provide...


  • Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full time

    Multi Trades Recruitment is looking for a Customer Service Advisor to work with a Facilities Management company. **About the job**: - It’s a shift rotation, covering days, nights, weekends etc. - 7 days in a 2-week period mixture of days and nights. - Shifts are approx 11.5 hours long. - Working every other weekend **Responsibilities**: - Provide...


  • Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full time

    Multi Trades Recruitment are looking for an experienced Helpdesk Operative for a job based in Newcastle Upon Tyne area. **About The Job**:Must be able to work remotely as well as travel into the office. **Schedule**: - Rota Job. - May include weekends. - 7 days in a 2 week period mixture of days and nights. Shifts are approx. 11.5 hours long. Every other...

  • Operations Engineer

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Cititec Talent Full time

    Operations Engineer Multi-Asset Trading (London - Remote) Cititec Talent is partnered with a fast-growth scale up in the multi-asset trading space. They are looking for an Operations Engineer where you'll be at the forefront of maintaining their platform's reliability and efficiency, ensuring their clients receive top-notch trading experiences. From...