Front of House

4 weeks ago

Carlisle, United Kingdom Armstrong Watson Full time

**About Armstrong Watson LLP**

As an expanding business with 19 offices at present, Armstrong Watson LLP is a leading independent accountancy firm ranked in the top 35 firms of accountants and business advisers.

With approximately 550 colleagues, our people and our culture are at the heart of what we do. We recognise the unique impact our employees have on not only our clients, but also our colleagues and the communities in which we operate in. Our success is dependent on every colleague behaving consistently across all four of our values: Passion, Trust, Honesty and Humanity.

**The Role**

Due to expansion and the opening of our brand-new Head Quarters in Rosehill (Carlisle) we are now recruiting for a Front of House to join our team.

The main purpose of the Front of House role is to welcome our colleagues, clients, suppliers and visitors to our offices and ensure that they have the best possible client experience.

The key elements of this role will include but not be limited to:

- Welcoming colleagues, clients, suppliers and visitors to the office / building
- Liaising with the Bistro / Hospitality staff and arranging for refreshments to be provided to clients and visitors
- Ensuring that meeting rooms are opened and locked up at the appropriate times
- Assisting the Meeting Room Co-Ordinator with arranging meeting room set-ups as and when required
- Showing clients, suppliers and visitors to their allocated meeting room(s)
- Completing any other administrative tasks as and when required in order to support the Administration Team and wider firm

The hours of work for this position will be 08:15 to 17:15, Monday to Friday, with a one-hour unpaid lunchbreak each day inclusive.

In order to fulfil the role, we expect you to be:

- Dedicated to delivering exceptional customer service
- Comfortable working within a fast paced working environment
- A team player and willing to assist colleagues within the team where possible
- Able to prioritise workloads under strict deadlines and work well under pressure
- Able to use initiatives and have great organisation / problem-solving skills
- Health and Safety aware and compliant

Having previous experience of working within the Hospitality sector would be advantageous, but is not essential in order to be considered for this post.

**The Benefits**

In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:

- 3.1% Employer Contribution Pension Scheme including Life Cover and Income Protection
- Enhanced Annual Leave which will increase throughout your length of service and option an Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Flexible & Smart Working - giving you the ability to balance home-working, office location etc.
- Life Cover of 4x your salary
- Health Shield Cash Plan (provides cash back on a range of Health benefits and discounts on fashion, entertainment, holidays etc)
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Assistance Programme (confidential support for emotional wellbeing)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) of up to £2,500
- Detailed and thorough on-the-job training
- Reviews and appraisals with your management team to ensure regular communication and providing you with a platform to enhance your career

In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further.

When you’re with uswe’re with you.

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