Controller/planner

6 months ago

StokeonTrent, United Kingdom EMED Group Full time

We have a fantastic opportunity for a Controller/Planner to join our Staffordshire NEPTS team due to continued company growth.

We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service.

Some of the benefits can you expect.
- Career development
- Comprehensive induction and training
- People’s Pension
- Employee’s Assistance Programme (EAP)
- Paid holiday
- Wage Stream
- Free Uniform
- Free DBS

Main Duties:

- Check and plan daily and future bookings within the Cleric controlling system, ensuring resourcing is correct and all sub-contractor, taxi and volunteers are informed where applicable.
- The main focus of the role will be the dispatch and management of the operational crews to ensure timely and efficient collection and delivery of patients between destinations and achieving contractual targets.
- To receive in an accurate, effective and polite manner, requests for patient transport and queries regarding ambulance journeys, ensuring compliance with relevant service procedures and standing orders.
- Undertake general clerical duties including but not exclusive checking booking lists, data input, completing ad-hoc forms/invoices as necessary.
- Maintaining and enhancing the performance and quality of service offered to patients and customers.
- Deal promptly, professionally and efficiently with all telephone calls received taking appropriate action on own initiative where required. Liaison with other agencies such as GP’s, Nursing Homes, Hospital Clinics and Wards.
- Maintain patient flow across all control areas through effective liaison with colleagues and hospital staff and prompt resolution of urgent problems and appropriate responses to unplanned events.
- Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.
- The ability to work on your own initiative and problem solve.
- Good organisational skills.

About Us:
The exciting merger of ERS Medical and E-Zec Medical means that we are now EMED Group - the largest Patient Transport and Care partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to further improve the health and wellbeing of communities by providing patient transport, community transport initiatives, secure mental health transport and medical courier services.

  • Transport Controller

    5 months ago

    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Career development - 10.72 per hour - Comprehensive induction and training -...

  • Transport Controller

    5 months ago

    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Career development - £10.72 per hour - Comprehensive induction and training -...

  • Transport Controller

    5 months ago

    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Set working hours - 4 on, 4 off shift pattern (12 hour shifts) - £11.69 per hour -...

  • Transport Controller

    5 months ago

    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Set working hours - Monday - Friday, 09.00 - 17.00 (37.5 hours per week) - £11.69...

  • Materials Planner

    4 weeks ago

    Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Materials Planner Our client, a key member of the Materials Control team within the Research & Analysis, is seeking a highly motivated and organised Temporary Materials Planner to join their team. As the Materials Planner, you will play a crucial role in the management of all materials and equipment for production and customer orders....

  • Materials Planner

    4 weeks ago

    Stoke-on-Trent, United Kingdom CV-Library Full time

    Job Title: Materials Planner Our client, a key member of the Materials Control team within the Research & Analysis, is seeking a highly motivated and organised Temporary Materials Planner to join their team. As the Materials Planner, you will play a crucial role in the management of all materials and equipment for production and customer orders....

  • Demand Planner

    5 months ago

    Stoke-on-Trent, United Kingdom IronMarket Talent Full time

    **Demand Planner** Are you an experience Inventory Controller or Demand Planner looking for an opportunity to further develop your skills within a manufacturing setting? If you have answered YES, then you need to READ ON This world leading manufacturing business based in **Stoke on Trent** offers its iconic products and design options and currently ship...

  • Materials Planner

    2 weeks ago

    Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Materials PlannerOur client, a key member of the Materials Control team within the Research & Analysis, is seeking a highly motivated and organised Temporary Materials Planner to join their team. As the Materials Planner, you will play a crucial role in the management of all materials and equipment for production and customer orders. Additionally,...

  • Route Planner

    5 months ago

    Stoke-on-Trent, United Kingdom Uniting People Full time

    **Engineering Coordinator** **Job Purpose**: The purpose of the role is to control and co-ordinate operational delivery within the Division, ensuring the schedule of work for a designated group of Engineers achieves the highest levels of customer service and engineer productivity. Involves both forward planning and reactive problem resolution on an ongoing...

  • Transport Controller/Planner

    3 months ago

    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Controller/Planner to join our team based in Stoke-on-Trent, Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. Some of the benefits can you expect. £11.44 per hour Full time, permanent contract with a set shift pattern -...

  • Transport Controller

    5 months ago

    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a night Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Set working hours - 19.00-07.00 - 4 on, 4 off - £11.69 per hour - Life...

  • Controller/planner

    6 months ago

    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Controller to join our Staffordshire NEPTS team due to continued company growth. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. Some of the benefits can you expect. - Career development - Comprehensive induction and training - People’s...

  • Materials Controller

    3 weeks ago

    Stoke-on-Trent, United Kingdom CV-Library Full time

    Job Title: Materials Controller Temporary: 12 month cover Full time: 40 hours per week. Monday-Friday. Shifts: 8:00am-4:30pm. Can be slightly flexible if needed. Our client, a key member of the Materials Control team within the Research & Analysis, is seeking a highly motivated and organised Temporary Materials Planner to join their team. As the...

  • Materials Controller

    17 hours ago

    Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Materials ControllerTemporary: 12 month coverFull time: 40 hours per week. Monday-Friday. Shifts: 8:00am-4:30pm. Can be slightly flexible if needed. Our client, a key member of the Materials Control team within the Research & Analysis, is seeking a highly motivated and organised Temporary Materials Planner to join their team. As the Materials...

  • Materials Controller

    2 weeks ago

    Stoke-on-Trent, United Kingdom Adecco UK Limited Full time

    Job Title: Materials ControllerTemporary: 12 month coverFull time: 40 hours per week. Monday-Friday. Shifts: 8:00am-4:30pm. Can be slightly flexible if needed. Our client, a key member of the Materials Control team within the Research & Analysis, is seeking a highly motivated and organised Temporary Materials Planner to join their team. As the Materials...

  • Maintenance Planner

    3 weeks ago

    Newark on Trent, United Kingdom CV-Library Full time

    We are seeking a Maintenance Planner on a contract basis to cover a period of sickness within this Newark based company. As the Maintenance Planner you will lead the planning and execution of non-operational maintenance, ensuring the operations run smoothly and efficiently during this critical time. You will: * Review and improve planning metrics for...

  • Maintenance Planner

    17 hours ago

    Newark on Trent, United Kingdom Ambitions Personnel Full time

    We are seeking a Maintenance Planner on a contract basis to cover a period of sickness within this Newark based company. As the Maintenance Planner you will lead the planning and execution of non-operational maintenance, ensuring the operations run smoothly and efficiently during this critical time.You will: * Review and improve planning metrics for optimal...

  • Electricity Distribution

    1 month ago

    Stoke-on-Trent, United Kingdom Western Power Distribution Full time

    About Us We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000...

  • Electricity Distribution

    6 months ago

    Stoke-on-Trent, United Kingdom National Grid Electricity Distribution Full time

    Job Introduction We are currently recruiting for a Grade 4 Network Planner to join us at our Stoke-on-Trent depot. Planners design our network and work with our Engineers to construct, reinforce, alter and replace our equipment. As you can imagine, the pace is fast, and if you join us, our customers will trust you to provide excellent service and minimise...

  • Material Planner

    5 months ago

    Burton-On-Trent, United Kingdom Wabtec - LH group Full time

    **Who will you be working with?** We are seeking an experienced Material Planner to join our team at the LH Group (a Division of Wabtec UK Ltd) based in Burton on Trent we support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing trains. **Role**: Material...