IT Customer Advisor

**IT Customer Advisor**

Are you looking for an ongoing temporary role working within an IT department dealing with internal and external customers ? If you are then this could be the role for you. Are you based in or around the Uttoxeter area? Do you work well under pressure and have great attention to detail?

**Experience Required**:

- Excellent customer service skills and telephone manner
- Knowledge of Microsoft Office packages including excel
- Administration of internal IT Systems
- Great organisational skills
- Attention to detail
- Flexible to support the teams objectives
- Microsoft Windows 10- Office 365 Administration and troubleshooting
- Ability to understand software installation
- Ticket Management & Prioritisation of dealing with customers/end users
- Talking users through issues on the phone or at desk or logging if required
- Administration of internal IT Systems

**Desirable Experience**:

- Previous IT Support experience
- Understanding of M365 (Outlook, Teams, SharePoint)
- IOS / Intune experience
- Understanding of IT Systems and Processes
- Service Desk Ticket Management
- Ability to work in a fast-paced demanding service desk

Tate is acting as an Employment Business in relation to this vacancy.