Head of Operations and Dlo

3 weeks ago


Ipswich, United Kingdom Babergh District Council and Mid Suffolk District Council Full time

**Babergh and Mid Suffolk District Councils - Stowmarket, Suffolk IP14 5AT**:

- **£54,850 - £61,931 plus market forces supplement per annum, plus benefits**:

- **Full Time, 37 hours per week**:

- **Permanent**:

- **Hybrid working, 2 days a week in Stowmarket and/or Great Wenham**

Two ambitious councils. One shared vision.

Join us as **Head of Housing Operations and DLO (Direct Labour Organisation)** and you will get the chance to shape the Housing Operations service and truly make a difference by leading and inspiring a talented and dedicated in-house works team to deliver a top-quartile service, managing our housing stock and corporate buildings.

Babergh and Mid Suffolk are two District Councils in Suffolk, covering a primarily rural area with a few small market towns. We have a dynamic and diverse workforce along with a strong reputation and culture which is an excellent starting point for our transformational journey in helping to create excellence in everything that we do.

**About the role**

You will also work across the Councils to deliver exciting corporate agendas which include our aspirations for net zero and tackling the climate and ecological emergencies.

**In this dynamic and pivotal role, you will**:

- Lead and develop a large maintenance team and programme of repairs and investment works, dealing with uncertainty and changing demands, delivering a significantly high standard of operations to meet strategic outcomes.
- Be responsible for the preparation, review, and delivery of the DLO Business and Growth plans.
- Be responsible for the delivery of a modern DLO operating model that is seen as top quartile within the sector.
- Be an inspirational leader of teams, supporting and developing colleagues so they thrive whilst delivering operational targets and supporting strategic goals.

**About you**

We are looking for an innovative and motivational leader with proven senior experience in leading either a DLO or contractor to achieve excellence through sustained growth and ideally with a strong understanding of commercial acumen.

It is desirable that you:

- Are a member of CIOB or RICS.
- Possess or are willing to study for an ABBE Level 5 Diploma in Retrofit Coordination and Risk Management.

Our ambition is to deliver more through the in-house team, therefore we need someone to modernise, reshape and grow the team to deliver this agenda.

You will possess a strong skill set with experience to deliver a blend of innovation, determination, growth, and compassion.

You will ensure that clear strategy and effective planning delivers better-integrated systems, can-do customer cultures, and continuous improvement.

We are looking for someone that is comfortable in complex political environments, highly commercial with in-house and external contracts and who works strategically and influentially on vital partnerships with residents, businesses, wider stakeholders, and other parts of the council.

This is a fantastic opportunity to be part of an exciting vision of creating excellence in everything that we do and be part of a dynamic and diverse workforce.

This role is based remotely with the expectation of 2 days working from either Stowmarket or Wenham

We can offer a competitive annual leave entitlement, increasing from 1st April 2023 to 24 days and 2 statutory days, a total of 26 days for those with less than 5 years’ service, increasing to 31 days after 5 years’ service.

Employers pension contribution is around 23%, with employee contribution between 5% and 12.5% depending on salary.

**To find out more**

To discuss this role in more depth, please contact **Rhys Morgan **at Greenacre Recruitment Ltd on **07715 200753**

The recruitment for this position is being **managed exclusively by Greenacre Recruitment Ltd**, who are operating as a recruitment agency, on behalf of Babergh and Mid Suffolk District Councils.

**How to apply**

For further information on how to apply, please visit the Greenacre website:
**Closing date: 1pm, 14 February 2023.


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