Receptionist/administrator

Job description

Full-time receptionist required for an office building in Letchworth. We are looking for someone with excellent customer service skills to man the reception desk on a full-time basis. This role is ideal for someone with experience in a serviced office building or similar customer-facing role.

Key tasks:

- Greet and welcome clients and visitors
- Answer incoming calls, forwarding and taking messages as necessary
- Manage parking for both tenants and visitors to the site
- Receive and sort all daily mail and deliveries
- Frank outgoing mail and organise tracking where appropriate
- General administration duties including use of Microsoft Word and Excel
- Assisting Centre Manager with other duties ad hoc
- Managing stationery and cleaning stock and preparing purchase order forms
- Ensure the reception area is tidy and presentable at all times
- Assisting with all other tenant queries, from internet help to meeting room bookings and everything in between

What you need:

- Excellent customer service skills
- A friendly and approachable manner
- Basic IT skills
- To be confident working alone as well as part of a team
- The ability to work well under pressure and manage multiple tasks at once
- A general positive attitude and willingness to learn

Hours:
Monday to Friday, 8:30am - 5:30pm.

Training: Full training will be provided to familiarise you with the switchboard and management systems used on site.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

Schedule:
Monday to Friday

Ability to commute/relocate:
Letchworth, SG6 1GJ: reliably commute or plan to relocate before starting work (preferred)

Pay: £20,000.00-£22,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person