Service Delivery Assistant
6 months ago
Our innovation strategy is simple - We want to solve the challenges we have today as well as find answers to some of our industry’s bigger long-term challenges.
Whether it's delivering water that is always good to drink, reducing waste in our processes with energy efficient technologies or improving visibility of the network, our150+ strong team of innovators are working day in day out to make it happen. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
**If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.**
Our Operational Property Management are looking for a Service Delivery Assistant on a 12 month fixed term contract.
A versatile position tasked with overseeing front line delivery of all operational services at our FM sites, while also offering assistance to our crucial operational locations.
**EVERYTHING YOU NEED TO KNOW**
As a Service Delivery Assistant, you would need to be able to maintain an accurate asset register to ensure comprehensive knowledge of the estate and enable precise planned preventative maintenance (PPM) scheduling, Co-ordinate any site moves and liaise with relevant teams & departments as required ensuring that all arrangements are organised for the pre and post moves and have the flexibility to travel to the key sites within your region to support and respond to property related issues
The key accountabilities for the role are:
- You will provide a daily leadership of the FM site.
- Working with our contract partners to ensure activity is delivered on time to the correct standard.
- Proactively support operational stake holders on the key sites within the region as well as to be a point of escalation if required and to be able to raise proactive & reactive work in line with Property Operations key principles and liaise with our contractors to ensure its timely delivered.
- Having the ability to work on multiple projects at one time.
- Have the flexibility to travel to the key sites within your region to support and respond to property related issues.
- Ensure places & spaces are maintained and set up ready for use.
- Show a proactive approach to Health and Safety and take the necessary steps to ensure any risks or issues are mitigated
- A full drivers license
**WHAT YOU’LL BRING TO THE ROLE**
You’ll have computer literacy skills, such as Microsoft office.
The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too.
In this role we will look for you to have Demonstrable customer service experience and great communication skills. You will also have knowledge of planned preventative maintenance and reactive work and Statutory compliance and regulations.
We would also be looking for someone who has Budgetary awareness,
Experience working on multi occupancy sites and health and safety training.
We will also be looking for someone who can have a Flexible and willing approach to work, ability to work on own initiative, enthusiastic and hardworking and confident towards a challenge.
Have demonstratable experience of working on multiple projects at any one time. We will look for you to have team management experience as well
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.
We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
**WHAT’S IN IT FOR YOU**
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1500 per annum based on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
**WHAT’S NEXT**
**We can’t wait to hear from you.**
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.
If your curiosity has been piqued and you're wanting to find out even more, search **#LifeAtSevernTrent** on social media.
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