Helpdesk Advisor
2 weeks ago
HELPDESK ADVISORCarbon60 are looking to recruit a **Helpdesk Advisor** to work for a national facilities management company based in Bellshill. **ROLE**: Helpdesk Advisor**SALARY**:£12.36 p/h **JOB TYPE**: 3 months (ongoing)**LOCATION**: Bellshill **HOURS**: Full time Monday to Friday, 7:00 - 15:00THE ROLE
- Supporting the team with call handling for a multi contract fast paced Helpdesk.
- Live call logging on Internal CAFM systems (Planon/Maximo/Open CRM).
- Solving customer problems effectively providing first time resolution.
- Assigning and dispatching to various resources via multiple channels.
- Administration tasks as required by the business.
THE SUCESSFUL CANDIDATE
- Experience in working in a fast-paced environment.
- Possess excellent customer service skills.
- You should have FM Helpdesk experience.
- Good IT Skills.
Application by CV or call Paloma Lopez at Carbon60 on 02920 731 187.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
