Application Support Analyst
1 week ago
**Role**: Application Support Analyst
**Salary**: £42,000 + Significant Benefits Package
**Location**: York, United Kingdom
**Model**: Hybrid - 3 days per week on site
**Required**:
- Degree and/or equivalent
- Troubleshooting website operational & performance issues Strong analytical and problem-solving skills
- Proactive - identifying and driving through process improvement
- Strong business and customer-facing skills with the ability to build and maintain working relationships with both internal/external customers at all levels
- Experience of working closely with DevOps, Development, UAT and Delivery teams, both on and off-shore
- Experience as an advocate for Support involvement throughout the software developed lifecycle
- Understanding of Continuous Delivery principles and processes
**Desirable**:
- Knowledge and experience working within Insurance Services
- Front End Web Servers: IIS, Apache UI, JVM's, XML via SOAP UI
- SQL Management Studio (ability to write and execute SQL queries and produce reports).
- Microsoft Azure
**Search Terms**: Application Support, Application Support Analyst, IIS, Apache UI, JVM's, XML, SOAP UI, SQL, Microsoft Azure, Dynatrace, Splunk
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