Product Specialist
2 months ago
A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.
**What will your responsibilities be at bioMerieux?**
- Analyze the strategy and understand the client’s needs, including elements such as regulation, socio-economic environment, customer structure and organization, value added, competition
- Create a network and full understanding of Lab Automation solutions within each sales territory, in collaboration with the account manager, to increase consumption of the existing installed base and explore for new potential
- Create, maintain and develop a network of relationships with influential people with decision-making power (opinion leaders).
- Provide scientific support to customers through in-depth product knowledge.
- Ensure the successful implementation of Lab Automation projects, taking the lead where necessary to ensure successful deployment.
- Provide high level and quality on-site or offsite training for customers within the designated area and across other territories as required. Participate in training for customers or members of staff at bioMérieux training facilities as required.
- Provide technical support of Lab Automation product range to include investigation and troubleshooting. Technical support to include pre-sales activities, such as on-site product presentations and demonstrations, and participate at exhibitions as requested. Provide technical support for sales and marketing staff in the organization and performance of on-site evaluations and trials. Comprehensive reports to be prepared as requested.
- Liaise with LIMS providers and work with their personnel as well as customer IT personnel to establish interface and network connections between bioMérieux systems and LIMS systems
- Maintain product, technical and professional knowledge. Attend company and external training courses and meetings. Keep abreast of relevant scientific literature. Be familiar with all relevant company technical manuals and literature.
- Provide feedback to all relevant stakeholders (sales managers, product managers, etc.) on all the information gathered in the field: prices and offers from competitors, new products
- Complete all calls, marketing information and installed base update in CRM as required
**Who are you?**
**Studies-Experience**:
- Master's Degree in Science / business related to biology, bacteriology or pre-medical or medical studies
- Previous experience as Application Specialist preferred. Proficiency in Microbiology, Molecular Biology.
- Proven work experience in a laboratory environment or business experience in life sciences
**Skills and Qualifications**:
- _Ability to have a comprehensive overview about bioMerieux Product range_
- Strong business acumen along with demonstrated work ethic, integrity, and professional conduct
- Ability to adapt in a constantly changing environment
- Ability to turn complexity into simplicity, prioritize, decide and execute
- Strong interpersonal skills, and good ability to communicate and present
- Solution oriented, creative
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