Platform Management Lead

6 months ago

Edinburgh, United Kingdom A.S.A Recruitment Ltd Full time

We are seeking a dedicated Platform Management Lead for a prominent public body, responsible for overseeing and developing a newly established Corporate Hub. This pivotal role involves managing the evolution, upgrade processes, and efficient operation of the Oracle Cloud SaaS product, ensuring mínimal disruption and maintaining strong customer relationships.The organisation is based in Edinburgh although the role can be performed remotely with occasional visits when required. The role is offering an initial contract of 12 months with the option to extend and is inside IR35.

**The Role**: As the Platform Management Lead, your primary responsibilities include: - Conducting initial impact analyses and establishing a repeatable quarterly upgrade process through iterative development and optimisation. Leading the delivery of the service roadmap, engaging with specialist areas and fostering relationships with key stakeholders. Facilitating the ongoing evolution of services, embracing agile methodologies for efficient delivery, including upgrades, maintenance, and automated testing. Supporting the development of agile business cases for continuous service improvement. Efficiently managing the service lifecycle, coordinating with internal and external partners for successful outcomes. Playing a leading role in onboarding new service customers and collaborating with operational management teams for coordinated change planning. Continuously enhancing the operational efficiency of the platform and collaborating with operational delivery leaders in digital, data, and technology. Anticipating and mitigating problems through robust testing practices and processes at crucial times. Collaborating with architecture and business colleagues to develop a long-term vision and objectives for the service. Establishing and nurturing a small multi-disciplinary change and support team. Leading the development and maintenance of platform training content in partnership with Directorates.

**Requirements**: - Demonstrable experience in owning IT Shared Services delivery throughout the service lifecycle and fostering a continuous improvement culture. Proficiency and experience with Oracle Cloud and its upgrade cycle. Excellent skills in building strong customer relationships across various organisational levels. Leadership experience in Project Management, successfully delivering IT solutions and effectively managing product backlogs. Experience in managing internal and external ICT delivery partners through system development lifecycles to deliver effective IT solutions meeting user needs.

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