E-referrals Secretary
4 weeks ago
NHS GP Practice Administrator
Join the team at Mitcham & Tooting Health as our team as a E-Referrals Secretary, you'll be working with a supportive team and be instrumental in ensuring seamless practice operations. Your primary focus will be undertaking a wide range of secretarial and administrative duties.
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Typing letters, reports and associated documentation as requi
- Liaising with external stakeholders such as hospitals and community services, ensuring referrals are processed efficiently
- Managing all enquiries in an effective manner
- Maintaining an accurate referrals database
- Maintaining and monitoring the 2 week wait (WW) referrals register to ensure all cancer care referrals are tracked, monitored and audited.
- Processing calling letters as requested
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
- Inputting data into the patient’s healthcare records as necessary
- Processing referrals using the electronic referral system
- Processing requests for information i.e., SAR, insurance/solicitor’s letters and DVLA forms
- Clinically coding data on Emis appointment system.
- Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
- Managing all administrative queries as necessary
- Carrying out system searches as requested
- Maintaining a clean, tidy, effective working area at all times
- Supporting all clinical staff with general administrative tasks as requested
If you thrive in a fast-paced environment and have exceptional organisational skills and are passionate about providing high level support in healthcare, then this role is perfect for you.
**Job Types**: Full-time, Part-time, Permanent
Pay: £25,350.00-£27,300.00 per year
Expected hours: 18 - 37.5 per week
**Benefits**:
- Company pension
- Free flu jabs
- Free parking
- Referral programme
- Sick pay
- Transport links
Schedule:
- Day shift
- Monday to Friday
- Overtime
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 31/05/2024
Reference ID: M&T Health Practice Administrator
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