Helpdesk Advisor

2 days ago


Glasgow, United Kingdom Atalian Servest Full time

**Reference: TS/SD/22-03/302/2**

**Job Title: Helpdesk Advisor**

**Salary: Competitive**

**Working Hours: Monday,Tuesday,Wednesday,Thursday,Friday - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per week**

**Location: Hillington/ Glasgow**

**Would you be interested to join a leading **facilities management ** **company with a reputation for excellence?**

Atalian Servest is currently recruiting for a Helpdesk Advisor to join our passionate and driven team in Hillington/ Glasgow

**Your primary responsibilities will include**:

- Raising and closing jobs for reactive and system work orders, booking in reactive and PPM tasks.
- Working in conjunction with Managers and Coordinators to ensure seamless management of the contract.
- Helpdesk cover to meet clients’ needs.
- Filing, scanning and tracking of paperwork.
- Providing Administrative support to the Helpdesk Team.

**About You**:

- Strong Customer service skills.
- Proven administration experience
- Experience working with the CAFM system is advantageous.
- Knowledge of Microsoft Office packages.
- Exceptional telephone manner.

**Benefits**:

- Paid Holiday.
- Employee Referral Scheme.
- Learning and development opportunities.
- Supportive working culture and future progression opportunities.
- Mobile, legal, bicycle, breakdown, and retail discounts.
- Eye test and glasses reimbursement.
- Cycle 2 work scheme.

**How to apply?**

** STRICTLY NO AGENCIES


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