Caretaker

4 days ago

Oldham, United Kingdom Great Places Housing Group Full time

**Caretaker**

Reporting to the Caretaker Working Supervisor, the Caretaker is responsible for maintaining a high standard of cleanliness, safety and repair to our estates, blocks and schemes. You will work within the Repairs team but also closely within the Assets & Growth Directorate to ensure we offer attractive places to live and work for our customers and the wider community.

**GREAT PLACES - THE BUSINESS**

Great Places Housing Group is a modern, forward-looking profit-for-purpose organisation. Our vision is to create great homes in great communities none of which would be achievable without the great people in Great Places’ workforce. Whilst social purpose is very much at the core of what we do we balance this responsibly with a commercial perspective to ensure our vision is sustainable in the longer term.

**Purpose of role**
- To deliver a range of scheme and estate based services in Great Places neighbourhoods, ensuring customers receive a high quality, responsive and cost effective service, which offers value for money..
- To deliver high quality services in-line with the principles contained within the Service Delivery Framework.
- To act as an ambassador for Great Places with customers and local stakeholders.

**Corporate Responsibilities**
- To ensure the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places.
- To deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met.
- To develop a culture of customer satisfaction throughout Great Places, leading to an enhanced reputation locally and further afield.
- To promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies.
- To proactively promote Safeguarding practice, EDI and Health and Safety.
- To undertake appropriate training and staff development.

**Key Responsibilities**
- To work collaboratively with colleagues in the Customer Services Directorate to deliver estate based services in-line with the Service Delivery Framework.
- To carry out block cleaning to a high standard and in accordance with the appropriate specification(s), including but not limited to; sweeping, vacuuming, mopping, dusting, polishing in all communal areas, cleaning of handrail, balustrades and light fittings, and the removal of cobwebs
- To demonstrate a proactive approach to fly tipping, recording details of any “hot spot” areas, and investigate the possible perpetrators, challenging customers accordingly, and notifying the Working Supervisor or Neighbourhood Services Manager of reoccurring issues / persistent offenders.
- To ensure schemes, blocks and surrounding areas / estates are kept clean and tidy, and free of rubbish, litter, sharps and any other drug litter, in accordance with training and relevant policies or procedures.
- To rotate bins regularly to ensure refuse chutes are clear and bulk is prepared for uplift.
- To report any items of disrepair, damage of areas to the Caretaker Supervisor or Neighbourhood Services Managers’.
- To work collaboratively with colleagues in the Customer Services Directorate to deliver estate based services in-line with the Service Delivery Framework.
- To carry out block cleaning to a high standard and in accordance with the appropriate specification(s), including but not limited to; sweeping, vacuuming, mopping, dusting, polishing in all communal areas, cleaning of handrail, balustrades and light fittings, and the removal of cobwebs
- To demonstrate a proactive approach to fly tipping, recording details of any “hot spot” areas, and investigate the possible perpetrators, challenging customers accordingly, and notifying the Working Supervisor or Neighbourhood Services Manager of reoccurring issues / persistent offenders.
- To ensure schemes, blocks and surrounding areas / estates are kept clean and tidy, and free of rubbish, litter, sharps and any other drug litter, in accordance with training and relevant policies or procedures.
- To rotate bins regularly to ensure refuse chutes are clear and bulk is prepared for uplift.
- To report any items of disrepair, damage of areas to the Caretaker Supervisor or Neighbourhood Services Managers’.
- To carry out any minor repairs or proactive maintenance in communal areas, including but not limited to; light bulbs, flush and clean gullies and drains, removal of weeds from hard standings / path areas, jet washing, painting / touching up of walls.
- To be responsible for the safety and security of estates, blocks and schemes including:

- Ensure communal areas are kept clear of any obstruction or fire hazards.
- Supply of grit to schemes, ensuring there is ample supply available to our customers.
- Remove or paint over areas of graffiti.
- Log any communal repairs which need technical or specialist knowledge.
- Report any

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