Housekeeper - Queensgate Shopping Centre

6 months ago


Peterborough, United Kingdom Savills Management Resources Full time

**Purpose of the Role**

To effectively undertake a range of cleaning duties in line with the Housekeeping Specification to ensure that all areas (front-of-house, back-of-house, external) of Queensgate Shopping Centre are consistently clean and presentable.

**Key Responsibilities**

To undertake a range of cleaning duties to the standard specified within the Housekeeping Specification, inclusive of:

- Reporting and reacting to incidents (such as spillages) as and when required.
- Cleaning interior and exterior touchpoints, surfaces, furnishings, fixtures and fittings.
- Cleaning interior and exterior floors and floor coverings.
- Cleaning washroom areas inclusive of toilet appliances (i.e. toilets, sinks, etc), also replenishing consumables (i.e hand-soap, toilet tissue, etc).
- Removing waste from internal and external areas; segregating and disposing of this in a suitable manner.
- Removing sharps / biohazards as an when required; disposing of these in a suitable manner.
- To escalate any incidents on-site to the Shift Leader / Operations so they may be rectified immediately.
- To undertake any other reasonable duties/request that commensurate with this position as designated by the Shift Leader / Soft Services Cleaning Manager / Facilities Manager / Client / Company.

**Health and Safety**
- To take reasonable care of your own health and safety.
- To take reasonable care not to put colleagues, members of public and others at risk by what you do or do not do in the course of your work.
- To not interfere with, or misuse anything that's been provided for your health, safety or welfare.
- To report any accidents/incidents that your are involved within (personal or third-party) to your line manager immediately.
- To report any injuries, strains or illnesses you suffer as a result of doing your work activity to your line manager immediately.
- To inform your line manager if something happens that might affect your ability to work, like becoming pregnant or suffering an injury.
- To inform your line manager if you take medication may have an impact on your safety and that of others (i.e drowsiness, confusion, sight _I _hearing impairment, etc.
- To ensure that you receive training to enable you to undertake work activities in a safe manner. Should you identify the need for further training, or are concerned for your safety you must inform your line manager.
- To ensure that you understand and work to all risk assessments, training, safe working practices and Health and Safety Policies.
- To be responsible for the safe use and care of equipment and materials and wear appropriate protective clothing as supplied.

**Other**
- To contribute to the development and implementation of the overall ethos/work/aims of Savills Management Resources & Queensgate Shopping Centre.
- To work in accordance with site policies and procedures.
- To liaise and communicate with other colleagues as needed.

**Person specification**:

- Able to lift and carry heavy equipment, furniture, rubbish.
- Able to wear personal protective equipment as supplied.
- An effective communicator with a good understanding and speaking of English.
- Able to plan and priorities’ workload to ensure objectives are achieved on time.
- Able to identify problems and take appropriate action where necessary to resolve.
- Able to follow instructions on the use of cleaning materials and machinery.
- Able to attain a consistent standard of service in cleaning duties.
- Enjoys and is able to work constructively as part of a team.
- Able to adhere to manual handling and health and safety regulations as required.
- Flexible approach to work.
- Appreciates that projects need to be completed; effective and efficient Time management of self and duties.
- Methodical approach with an ability to work under pressure.
- Uses judgement to know when to ask for help and guidance.
- Takes responsibility for own work and demonstrates initiative.
- Records information accurately and pays attention to detail.
- Builds appropriate professional, friendly and accessible relationships with line managers, colleagues and tenants.

**Skills, Knowledge and Experience**
- Experience of working in a fast-paced, customer-facing environment.
- Previous cleaning experience within the retail (or similar) industry.
- Full UK Driving Licence.

Working Hours - 37.5 HRS / Week - 4 On, 2 Off Roster Pattern - Varied Shift Times (06:00 - 14:00 & 14:00 - 22:00).

Salary - £10.75/hr

LI-DNI

Please see our Benefits Booklet for more information.


  • Sales Associate

    3 days ago


    Peterborough, Peterborough, United Kingdom Queensgate Shopping Centre Full time

    Job SummaryWe are seeking a skilled Sales Associate to join our team at Queensgate Shopping Centre. As a Sales Associate, you will work on weekdays, weekends, and late nights during the busy Christmas period.This is an excellent opportunity to develop your customer service skills, time management, and product knowledge of fragrances. Our company provides...


  • Peterborough, Peterborough, United Kingdom Queensgate Shopping Centre Full time

    Sales OpportunityWe are looking for a motivated Sales Ambassador to join our team at Queensgate Shopping Centre. As a Sales Ambassador, you will work on evenings and weekends during the Christmas period, selling fragrance products and providing excellent customer service.You will have the opportunity to develop your product knowledge, customer service...


  • Peterborough, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** To effectively undertake a range of cleaning duties in line with the Housekeeping Specification to ensure that all areas (front-of-house, back-of-house, external) of Queensgate Shopping Centre are consistently clean and presentable. **Key Responsibilities** To undertake a range of cleaning duties to the standard specified within...

  • Projects Supervisor

    6 months ago


    Peterborough, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** The Projects Supervisor will be primarily responsible for ensuring the delivery of high quality, cost effective professional services and building fabric projects throughout Queensgate SC. Working with the Technical Services Manager, the building surveyors (Workman’s) and client appointed professionals to identify and deliver...


  • Peterborough, United Kingdom Savills Management Resources Full time

    **Job title** **Operations Administrator** **Site Name and Location** Queensgate, Peterborough **Working Hours** 40-hrs per week Monday to Friday **Salary** **Purpose of the Role** The Operations Administrator will report to and primary support the Facilities Manager. Responsible for the monitoring of all IT systems, data management and the...

  • Night Porter

    6 months ago


    Peterborough, United Kingdom The Queensgate Hotel and Conference Centre Full time

    The Queensgate Hotel is one of the areas leading independent hotels. The job itself will require you to be able to multi-task, serving guests overnight, cleaning common areas, setting up conference rooms for meetings and events and checking the building regularly, kitchen experience preferred but not essential. Working shifts will include weekends and the...

  • Retail Assistant

    6 months ago


    Peterborough, United Kingdom Batch'd Full time

    Batch'd is a nationwide bakery business which specialises in selling high quality, locally sourced sweet treats. We are proud to work with a variety of small-scale niche bakeries who each supply the Batch'd brand with a different product. Batch'd sell an enormous range of baked goods, including donuts, brownies and cookies. Batch'd is a rapidly expanding...

  • Retail Assistant

    5 months ago


    Peterborough, United Kingdom Batch'd Full time

    Batch'd is a nationwide bakery business which specialises in selling high quality, locally sourced sweet treats. We are proud to work with a variety of small-scale niche bakeries who each supply the Batch'd brand with a different product. Batch'd sell an enormous range of baked goods, including donuts, brownies and cookies. Batch'd is a rapidly expanding...

  • Night Cleaner

    6 months ago


    Peterborough, United Kingdom The Queensgate Hotel and Conference Centre Full time

    The Queensgate Hotel is one of the areas leading independent hotels. The job itself will require you to be able to multi-task, serving guests overnight, setting up conference rooms for meetings and events and checking the building regularly, kitchen experience preferred but not essential. Cleaning of common areas, kitchen, conference rooms and bedrooms...


  • Peterborough, Peterborough, United Kingdom Queensgate Shopping Centre Full time

    About the RoleThe Temporary Christmas Sales Representative will be responsible for providing exceptional customer service, maintaining good time keeping, and gaining knowledge of our fragrance products. You will work closely with our team to achieve sales targets and meet customer expectations.This is a fantastic opportunity to gain retail experience,...

  • Night Porter

    6 months ago


    Peterborough, United Kingdom The Queensgate Hotel and Conference Centre Full time

    The Queensgate Hotel is one of the areas leading independent hotels. We are coming out of lockdown unscathed and now looking to capitalise on all the growth opportunities available. This has created an exciting opportunity to join our team as a Night Porter. The job itself will require you to be able to multi-task, serving guests overnight, cleaning common...

  • Cctv Operator

    6 months ago


    Peterborough, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** The Purpose of a CCTV Operative is to work as part of operations team Monitoring CCTV Systems and Providing CCTV Support for the Mall Staff and retailers, alongside acting as a Call handler and potentially assisting retailers and customers with any concerns or Queries that they may have. A CCTV operator will be expected to take...

  • Christmas Temp

    6 months ago


    Peterborough, United Kingdom TK Maxx Full time

    Variety and Challenge. Growth and Opportunity. In the retail business, we move fast. We’re always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity. **Retail Associate** Join us as a temporary Retail Associate in TKMaxx Peterborough Queensgate Various hours available, Monday to...


  • Peterborough, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** To ensure that the Centre is a safe, secure and welcoming environment to all customers, tenants and visitors. At all time the Customer Services Ambassadors must ensure the smooth and efficient operation of the Centre, in accordance with all relevant legislation and Company policies, ensuring excellent standards of customer care at...

  • Sales Assistant

    6 months ago


    Peterborough, United Kingdom schuh Full time

    **Sales Assistant**: **peterborough** Queensgate Shopping Centre Lower Ground Floor Unit 41 Peterborough PE1 1NL Temporary Part-Time NEW! **About the role**: The customers’ journey needs to be flawless, from the minute they step through the door to the moment they leave. Their experience is at the heart of everything we do and this comes down to one...


  • Peterborough, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** The Security and Customer Service Officers are responsible for following all client, site and company policies and procedures to ensure the safety and security of the Queensgate Shopping Centre, Peterborough. This position is customer facing and frontline and therefore requires the relevant license to fulfil the overall requirements....

  • Catering Assistant

    6 months ago


    Peterborough, United Kingdom Auntie Anne's Pretzel Bakery Full time

    Auntie Anne’s Pretzel Bakery Queensgate Shopping Centre in Peterborough is now hiring. We are a world famous “Grab & Go” baking company selling soft, hand rolled & freshly baked delicious Pretzels in a variety of flavours. Mixed, twisted and baked to golden brown perfection in full view of our customers, every Pretzel comes with the AUNTIE ANNE’s...

  • Housekeeper -evenings

    6 months ago


    Peterborough, United Kingdom Country Court Full time

    **Housekeeper Evenings - Castor Lodge located in the village of Castor near Peterborough PE5 7BD - Part of The Country Court Family** **Hours: Evenings 15 to 20 Hours per week, working weekends on rota available (1700-2200 3 to 4 shifts available)** Castor Lodge is situated in the beautiful village of Castor near Peterborough and offers residential care,...

  • Housekeeper -evenings

    6 months ago


    Peterborough, United Kingdom Country Court Full time

    **Housekeeper -Evenings - Castor Lodge located in the village of Castor near Peterborough PE5 7BD - Part of The Country Court Family** **Hours: Up to 16 Hours per week, working weekends on rota (Hours 1800-2200)** Castor Lodge is situated in the beautiful village of Castor near Peterborough and offers residential care, dementia care and short-term respite...


  • Peterborough, United Kingdom Boots Full time

    Summary Job Reference: - 210574BR Peterborough, Queensgate Centre Fixed Term Part-time We are now recruiting Operations Assistants for our Queensgate Centre, Peterborough store. Shift patterns may appear below Available shift patterns: The role has a 2 week rota, working 4 out of seven days, this will include working every other Saturday and...