IT Helpdesk

JRRL has a great opportunity for an IT Helpdesk Technician to join our client on the outskirts of Eltham.You will be working with an experienced in-house IT team of 5 to provide high levels of customer service and support to all the staff. Flexible workinghours, hybrid, birthday leave and professional development scheme plus other great benefits.

**Duties for the IT Helpdesk Technician include**:

- Supporting the IT teams daily operations by managing helpdesk queries
- Triaging helpdesk tickets
- Administering hardware and software updates
- General IT support for the whole business
- Supporting other members of the infrastructure, security and developer teams as required

**Ideally for this IT Helpdesk Technician role you will**:

- Be CompTIA qualified or an equivalent IT qualification
- Have a knowledge of Autodesk software (preferred)
- Be a keen, innovative problem solver
- Be willing to learn

**Some amazing benefits include**:

- Scottish Windows pension and salary sacrifice (4.5% contribution matched)
- Medicash, health plan
- Reimbursement of professional fees
- Professional development scheme
- Flexible working hours
- Hybrid working
- Birthday leave