Training Supervisor

3 weeks ago

Derby, United Kingdom Appcastenterprise Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now,we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers lookingfor delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

**About the Training Supervisor Role**

As a Training Supervisor, you will be responsible for overseeing a team of Training Ambassadors within the production and warehouse environment. You will be responsible for new staff engagement and be the first face they will see on their first day. Daily dutiessee you engaging in the delivery of ongoing refresher training in line with the business strategy and policies. You will communicate and collaborate with senior management on a daily basis to ensure full transparency and offer support on an ad hoc basis shouldthere be a business need. Health and Safety should be at the forefront of everything you do.

**What the Training Supervisor will be doing**:
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- Attend the training team shift handover brief at the start and end of each shift.
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- Welcome new starters into HelloFresh, completing the new starter classroom based inductions along with site tours incorporating elements of the safe systems of work.
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- Role model for food safety and health and safety policies.
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- Oversee the physical sign off process for safe systems of work and all other standard operating procedures.
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- Provide updates to Training Management on the KPIs and performance per shift.
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- Support Matflo adherence.
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- Complete bi-weekly one to one meetings with Training Ambassadors to provide a feedback loop to the Training management
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- Use the data captured within the training matrix to plan and monitor shifts.
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- Provide hands on support to the Training Ambassador when required.
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- Visual presence at all times on the production floor.
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- A single point of reference for the Operation management team for essential business needs.
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- Ensure tech is fully accounted for and in excellent condition.
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- Support with projects to drive training improvements for Production and Warehouse.

**Who the Training Supervisor is**:
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- The HelloFresh DNA values must run through your veins and you must have a passion for excellence in everything you do.
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- Have a drive for continuous personal development and the ability to develop and motivate others.
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- Ability to engage a variety of staff at all levels and inspire people.
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- Have strong communication, organisational and time management skills.
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- Be 100% committed and have a can-do attitude.
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- Be fluent in English (additional languages welcome).
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- Have a good level of experience and practical knowledge within an operational environment.
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- Have the ability to adapt to change swiftly and deliver any changes in process efficiently and effectively.

**What you will get in return**:
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- 70% discount on HelloFresh or Green Chef boxes
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- Bippit financial wellbeing account
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- Premium Headspace account
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- Group Life Assurance
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- Cycle to work scheme
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- Eye care scheme
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- Learnerbly professional development membership
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- MoreHappi unlimited professional coaching membership

**Upon passing probation**:
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- Company pension scheme
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- Gym membership
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- Bupa private medical insurance

**Other great perks**:
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- If in the office, enjoy a free breakfast every day
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- Mental health first aiders and an employee assistance programme

Start date: ASAP
Location: Derby (Orchard HelloFresh)

Recruitment process: first, you will have a phone interview with a member of our Talent Acquisition team. Should you be successful, you will be invited for a competency interview in which you will be required to deliver a presentation based on a pre communicatedscenario.

**About HelloFresh**

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging.We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee populationenables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and formsthe foundation for a great place to work

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn

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