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Operations Administrative Officer

4 months ago


Exeter, United Kingdom Forestry Commission Full time

**Details**:
**Reference number**:

- 287710**Salary**:

- £23,098- New entrants are expected to join on the minimum salary range.**Job grade**:

- Administrative Officer- Pay Band 6b**Contract type**:

- Permanent
- Fixed Term
- Loan
- Secondment**Length of employment**:

- We are looking to recruit 5 Permanent roles in total; two in Bucks Horn Oak, one in Bullers Hill and two in Bristol. We also have 3 FTA's in Bristol (until 31 March 2025) with the possibility of permanency.**Business area**:

- FC - Forest Services - The Forestry Commission are the Government's forestry experts, and facilitate the protection, improvement and expansion of England's trees, woodlands and forestry sector.**Type of role**:

- Administration / Corporate Support
- Environment and Sustainability**Working pattern**:

- Full-time**Number of jobs available**:

- 8Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- The preferred FC office locations are Bristol, Bucks Horn Oak in Farnham, Surrey or Bullers Hill in Exeter, Devon. All posts will require regular office presence with some travel nationwide.About the job

**Job summary**:
Never has there been a more important time for trees and forests to help tackle the climate emergency and provide a much-needed sanctuary for people and wildlife. We aim to at least treble tree planting rates in England, reflecting England’s contribution to meeting the UK’s overall target of planting 30,000 hectares per year by the end of this Parliament. This acceleration in current planting rates in England will contribute to meeting the net-zero by 2050 ambitions, and to government’s wider environmental targets. This is supported by the £640m Nature for Climate Fund announced in the March 2020 budget.

If you are passionate about the role of forestry in creating a better future for England, and want to play a key part in that, we want to hear from you.

By joining the Forestry Commission, you will become part of a team of passionate, committed colleagues, and be able to build on a wealth of expertise to take this ambitious work forward. You will be able to make your mark by helping the Forestry Commission to transform how we work together and reach new stakeholders. Forest Services as part of Forestry Commission are the Government’s forestry experts. We advise nationally and locally on how to unlock the full potential of woodlands and support the forestry sector to protect, improve and expand England’s valuable woodland assets, ensuring that they continue to provide benefits to people, the environment, and the economy.

This role sits within the Forest Services (FS) Operational Delivery Profession (ODP) team.

**Job description**:
**The Operations Delivery Team**

**Undertake transactional duties and activities within the Operations Delivery team**

Effectively administer current and legacy grant schemes and Regulatory processes in accordance with FC procedures and complying with paying agency rules.

Work with peers, area staff and the woodland sector to ensure a high quality of customer service and the coordinated delivery of FC targets.

**Key Work Areas**
- Ensure effective handling of transactional aspects of Regulations, current and legacy grant schemes activity
- Follow FC guidelines, processes and procedures and comply with legislation, scheme rules, paying agency, and internal audit requirements
- Follow the financial controls which are in place
- Provide customer service function for above activities, giving verbal and written advice and communication to customers. All transactional activities to be carried out in accordance with customer service/citizens charter standards
- Liaise with area staff (particularly Woodland Officers) on technical issues and queries involving direct liaison with the customer e.g. inspections
- Deal with public enquiries through triage to the area teams or other appropriate FC staff where necessary

The post will report to the Operations Admin Manager.

**Person specification**:

- Essential_
- Experience of working in a busy administrative environment
- Ability to co-ordinate multiple work streams (projects/areas of work)
- Pro-active and flexible working approach to delivering tasks

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Working Together
- Changing and Improving
- Managing a Quality Service

**Benefits**:

- A Civil Service pension
- A range of family friendly benefits
- An environment with flexible working options
- Learning and development tailored to your role
- A culture which promotes a diverse and inclusive work environment
- A range of wellbeing benefits including discounted Civil Service Healthcare, access to an Employee Assistance Programme 24/7, Bike to Work Scheme, plus many more
- 25 days annual leave, with 1 additional day for each years’ service up to 5 years (pro rata), plus 10.5 bank holidays/privi