Operations Officer

2 weeks ago


Inverness, United Kingdom Scottish Prison Service Full time

As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the community that you live in and be at the very heart of delivering the SPS’ vision of ‘Helping to build a safer Scotland by Unlocking Potential and Transforming Lives’. Your role will be challenging and immensely rewarding with responsibility for maintaining custody and order whilst facilitating opportunities for those in our care. You will influence and encourage offenders to maintain contact with their families, access education and training and ultimately assist them on their journey to be contributory citizens within our communities.

Contributing towards the prevention and management of challenging behaviour; you will provide safe and secure custodial services that empower offenders to take responsibility and transform their lives.

In this role you will be responsible for the overall functioning and security of the establishment, working as part of a team and carrying out roles in Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception.
- Responsibilities- You will be the first point of contact for meeting and greeting visitors to the establishment and will interact with people from a wide range of backgrounds, including offenders’ family and friends, lawyers, solicitors, pastors, ministers and SPS staff. You will follow procedures and demonstrate effective communication and interpersonal skills; showing compassion, empathy, building rapport and offering advice where necessary. You will have responsibility for maintaining security, by screening, searching and facilitating entry and exit of individuals from the establishment. In doing so you will confidently and constructively challenge individuals appropriately when required.- Family contact is important for offenders to maintain relationships with their family and friends. The SPS encourages visits to maintain family contact and support the development of these important relationships. You will be responsible for observing and supervising visits as well as being a key point of contact for family support. You will be responsible for safety and security within the visit room and demonstrate effective problem solving skills when addressing emerging situations. In doing so you will demonstrate respect for individuals’ needs and human rights.- The Electronic Control Room (ECR) manages the movement and security of staff and prisoners throughout the prison establishment. You will be responsible for monitoring security systems, including closed circuit television, alarm and communication systems to maintain the safety and security of everyone within the establishment; demonstrating strong team working and effective communication skills. Within the Reception area you will be responsible for managing the entry and release of offenders from prison, assessing the needs of individual offenders and ensuring the correct procedures are followed. You will be faced with a diverse range of situations and you will be required to demonstrate care, compassion, dignity and respect in determining the most appropriate course of action.- You will be responsible for the safe and secure escorting of offenders throughout the establishment and externally as directed by management i.e. hospital, inter-prison transfer, court procedures as required. Managing the movement of offenders between residential accommodation and other areas of the establishment, such as education, health centre, visit room and offender work areas. You will also be responsible for escorting external contractors and visitors, ensuring the safety and security of individuals, buildings and equipment. You will remain vigilant and confidently deal with emerging issues, in line with SPS policies and procedures.**Person Specification**
- Qualifications Requirements**Professional Development**

Commitment to undertake formal training and qualifications to support your learning and development.
- Experience Requirements**Working with others**

Work experience which demonstrates your ability to work effectively within teams, interact with people and build successful working relationships.

**Influencing the behaviour of others**

Evidence of your ability to confidently and positively influence or challenge the behaviour of others.

**Problem solving**

Experience of solving problems, demonstrating your ability to proactively identify the issue, explore options and take the necessary action to resolve the issue.
- Knowledge Skills Requirements**Numeracy & literacy skills**

Basic level of numeracy and literacy skills in order to comprehend and clearly articulate information.

**Following Processes & Procedures**

Evidence of an ability to follow processes, procedures and instructions to ensure accuracy and standards are met
- Selection method 1- Situational Judgement Test- Selection method 2- Cognitive Ability Test- Selection method 3- Final Stage Interview


  • Housing Officer

    2 days ago


    Inverness, United Kingdom Highland Residential Full time

    **Housing Officer - Tenancy Operations (OPS02)** **Details**: Contract Type: Permanent No of Positions available: 1 Working Hours: 35 hours per week **Salary**: £37,326- £40,988, Grade E4-E1 of the Albyn’s Pay Scale Location: Hybrid working - Inverness office base **________________________________________________** Want to feel good about the...


  • Inverness, Highland, United Kingdom Knewin Full time

    Position Title: Operations Support Officer Position Type: Regular - Full-Time Position Location: Smithton Requisition ID: 28538 We know the importance that food plays in people's lives – the power it has to bring people, families and communities together. At McCain, our purpose is to celebrate real connections, through delicious...


  • Inverness, Highland, United Kingdom Knewin Full time

    Position Title: Operations Support Officer Position Type: Regular - Full-Time We know the importance that food plays in people's lives – the power it has to bring people, families and communities together. At McCain, our purpose is to celebrate real connections, through delicious planet-friendly food, with those that are important to us. We...


  • Inverness, United Kingdom Agilico Workplace Technologies Full time

    **Role**:Installations Operative **Role Grade**: 2A **Working Hours**: 37.5 per week, Monday to Friday **Contract**:Permanent **Location**: Inverness **About Us**: Highland Office Equipment (part of the Agilico Group) is a fast-growing technology business with offices located across the UK. Our aim is to provide high quality business solutions tailored to...

  • Cleaning Operative

    5 days ago


    Inverness, United Kingdom Topside Cleaning Limited Full time

    _Cleaning Operative _ We are looking for Cleaning Operatives to join our team in Inverness. This is an early morning position starting at 6.45 and finishing at 9.15, more hours available. For more information please contact with our office. **Requirements**: - Experience is not essential, but desirable - full training will be provided - Willingness to...


  • Inverness, United Kingdom A.S.A Recruitment Ltd Full time

    ASA Recruitment are working with a large public sector client and are currently looking for an Environmental Health Officer on a temporary basis ASAP until November 2023. The position is based in the Lochaber area and has standard working hours of 9am-5pm Monday to Friday however flexible working is required. The purpose of the role is to be responsible for...

  • Cleaning Operative

    7 days ago


    Inverness, United Kingdom First 4 Recruitment Full time

    We are recruiting for a part-time cleaner to work with one of our prestigious clients based in the IV2 area. **Days/Hours Required**: Mon no work Tue 2hrs 14.00-16.00 Wed 2hrs 14.00-16.00 Thu 2hrs 14.00-16.00 Fri 2hrs 14.00-16.00 Sat no work Sun 5hrs 10.00-15.00 **Total 13hrs PW** **Rate of pay -** £10.42 p/hr (paid weekly) **Your main...


  • Inverness, United Kingdom Allan Ingram Industrial Cleaning Services Ltd Full time

    Full time cleaning operatives required to carry out cleaning of houses, stairwells, site cabins, offices, builders cleans etc. Monday to Friday 8am to 5pm **Salary**: £12.00 per hour Expected hours: 40 per week Schedule: - Monday to Friday Work Location: In person Reference ID: Full time cleaning operatives

  • Stores Officer

    Found in: Talent UK C2 - 5 days ago


    Inverness, United Kingdom NHS Highland Full time

    The successful candidate will work as part of a team assisting in the operations of the store which is the central receipt point within NHSH Highland. Activities will include a range of warehousing duties, customer service and general administrative tasks related to the processing of requests, receipt, issue, storage and dispatch & distribution of goods,...

  • Operational Support Officer 2

    Found in: Talent UK 2 C2 - 2 weeks ago


    Inverness, United Kingdom Highland Council Full time

    Job Description Post Title: Operational Support Officer 2 Location: Ness House, Inverness Hours: 20 hours per week ( Monday - Friday, 4 hours per day between 9am - 5pm) Duration: Permanent Salary: HC06 £16, - £18, p.a. Salary placing will normally be at the first point of the scale. Contact Person: Evelyn Miller Tel: JOB PURPOSE: ...


  • Inverness, United Kingdom NatureScot Full time

    Job title: 1022-449 Wildlife Management Officer | Grade: D | Hours: 35 | Vacancy type: Fixed Term 3 years | Location: North Based - Homeworking / Inverness / Golspie | Closing date: 5 April 2024 | Internal Interviews: 15 April 2024 | External Interviews: 29 April 2024 | Salary: £38,242 **Job purpose summary** The purpose of the post is to help deliver our...

  • Skilled Civils Operative/Groundworker

    Found in: beBee S GB - 2 weeks ago


    Inverness, United Kingdom Corrie Recruitment Full time

    Corrie Recruitment are recruiting for Skilled Civils Operative/Groundworkers for our client working in Inverness. This would be a temporary contract with an on-going duration as the clients has numerous sites across Inverness, working 10-hour days from Monday and can include Saturday work. Candidates would be required to have CSCS Certification as a minimum...

  • Operations Agent

    1 day ago


    Inverness, United Kingdom Blue Arrow Full time

    Blue Arrow are delighted to be recruiting for our client who is a world wide delivery business. This position is based in Inverness working as an operations agent. Weekly Hours: 40- 45 hours Hours of Work: 0730-1700 or 1030-1900. Days of Work: Monday - Friday Daily Duties: - Deal with all internal and external customers visiting the Service Centre in a...

  • Smart Travel Choices – Promotion

    Found in: Talent UK 2 C2 - 2 weeks ago


    Inverness, United Kingdom The Highlands and Islands Transport Partnership (HITRANS) Full time

    Post: Smart Travel Choices – Promotion & Marketing Officer Location: HITRANS or Partner Local Authority Office within the HITRANS region Salary: £31, - £32, per annum Contract: Fixed Term (24 Month) with expectation of extension Working Hours: 35 hours per week (Full time, Job Share or Flexible Hours considered) Fixed term for 24 months...

  • Housing Management Officer, Inverness

    Found in: Talent UK 2 C2 - 2 weeks ago


    Inverness, United Kingdom Highland Council Full time

    Job Description Post Title: Housing Management Officer Location: Inverness Hours: 35 hours per week Duration: Permanent Salary: HC7 £32, - £36, p.a. Salary placing will normally be at the first point of the scale. Contact Person: Jennifer MacRae Tel: Job Purpose: Housing Management Officers play an integral role in delivering the...

  • Tree Health Operations Manager

    Found in: Talent UK C2 - 7 days ago


    Inverness, United Kingdom Forestry and Land Scotland Full time

    Tree Health Operations Manager (Scottish Forestry) Job descriptionTree Health Operations Manager Are you passionate about protecting the long term health of Scotland’s trees, woods and forests?  Are you an enthusiastic and self-motivated individual, able to use initiative and creative thinking to deliver solutions as part of a team? If your answer to...

  • Cleaning Operative

    5 days ago


    Inverness, United Kingdom Allan Ingram Industrial Cleaning Services Ltd Full time

    Cleaner required at Fairways to carry out office cleaning. Monday, Wednesday & Friday 5.50pm to 6.30pm Duties include carrying out cleaning of office, replenishing consumables and carrying out recycling etc. **Job Type**: Part-time **Salary**: £11.00 per hour Expected hours: 3 per week Schedule: - No weekends Work Location: In person


  • Inverness, United Kingdom Blue Arrow Full time

    Blue Arrow have an exciing role arrived on our desk, we are looking for a Catering Services Officer to come join our team. Below is the Job role. **Job Purpose**: *** - To provide effective and efficient management supervision of the date to day delivery of high-quality catering services, to include developing the ambiance and use of public space within the...


  • Inverness, United Kingdom Rise Technical Recruitment Limited Full time

    **EHS (Environmental/Health and Safety) Officer -Manufacturing Sector** **Inverness, Scotland** **£30-35K plus bonus plus benefits, 8am-4pm Mon-Fri** Are you a EHS (Environmental/Health and Safety) professional looking for a permanent role for a large manufacturer who can offer excellent training and career development. The role will be health and safety...


  • Inverness, United Kingdom Amberstone Security Full time

    **Roaming Security Officer - SIA Licence is essential to be considered for the role** Amberstone provides integrated security solutions through the provision of technology products and manned guarding resources. Our security solutions bridge the gap through the provision of risk based integrated security solutions. Products combine to provide a best return...