Receptionist - Normanton

An exciting opportunity for a Receptionist has arisen at our Newlands House, Normanton site. This role will involve some administration duties.

**WHAT WILL I BE DOING?**

You will be required to co-ordinate all administration and operational procedures related to the day-to-day management of the reception area at Normanton Distribution Centre as well as providing Administration support to the Operations management team. Duties will include:

- Answering the telephone in a clear, positive, and professional manner to ensure good customer care of all enquiries.
- Greeting all visitors and members of staff in a professional, enthusiastic, and welcoming manner.
- Deliver high levels of customer care and service delivery.
- Monitoring usage of the meeting rooms and reception area.
- Be fully conversant with all emergency procedures and take responsibility for the speedy and effective evaluation of the facility in the event of an alarm activation requiring such action.
- Ensure that the Reception Areas are maintained in a clean, tidy, and safe condition at all times, thus projecting a professional image.
- Maintain security for the building by providing passes to visitors and oversee that visitors sign in and out as well as providing directions when necessary.
- Notifying appropriate people that a visitor has arrived to see them.
- Manage the staff sales process, including card payment processing.
- Manage outgoing and incoming courier deliveries and the distribution of post around the site.
- Handling correspondence, managing diaries, scheduling appointments, and organising meetings.
- Booking and arranging travel, transport, and accommodation.
- To facilitate meetings, arranging refreshments and catering.
- Various ad hoc requests.

**WHAT ARE WE LOOKING FOR?**
- Customer service and care skills
- Experience of customer service and working on a reception desk
- Proficient in Microsoft Office (Outlook, Word, and Excel)
- Strong communication and organisation skills
- The ability to prioritise and multitask efficiently
- Excellent attention to detail
- Discretion and trustworthiness
- Prior work experience in a customer facing or similar administrative support role is an advantage
- Experience of Avaya telephone systems is desirable

**WHAT DO WE DO?**

VOW is one of the UK and Ireland’s leading wholesalers of business products with its headquarters in Sheffield, England. The company distributes over 20,000 products from its three automated distribution centres in England and Ireland to over 3000 resellers and customers.

The major product categories distributed by VOW include general office supplies, paper and computer consumables, cleaning, catering, janitorial, health and safety, PPE, premises management, office furniture and a variety of technology and machines.

VOW offers a wide range of business services including marketing initiatives, e-commerce solutions, business development programmes and logistics options, all which help to grow VOW’s Resellers’ businesses.

VOW is proud to work with all the major dealer groups in the UK and Ireland including an exclusive relationship with Office Friendly and strong relationships with Integra, Nemo, Challenge, Office Club, and the CB Group.

**OUR BENEFITS**

We also have a generous holiday package and a holiday purchasing scheme. All our employees either get their Birthday off every year or a voucher in their birthday month, and in most areas of the business we close between Christmas and New Year

**DIVERSITY AND ANTI-DISCRIMINATION STATEMENT**

It is our people that make us successful and so we are committed to making **evo** an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion. **evo** expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

**evo **are proud to be a ‘Disability Confident’ accredited employer. We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.