Housing Support Officer

2 weeks ago


Dundee, United Kingdom DUNDEE SURVIVAL GROUP Full time

**HOUSING SUPPORT OFFICER, DUNDEE SURVIVAL GROUP, Salary £20083.59 unqualified/£20752.64 qualified, 30 days’ annual leave, Company pension scheme**

We are looking for a highly motivated, enthusiastic individual to join our team of Housing Support Officers. The successful applicant will be expected to provide housing support to the residents as identified on their individual support plans. The aim is to address their housing needs and work in partnership with health, housing and other related services to prepare the resident to move on to sustain their own accommodation.

As a Support Officer, you will deliver housing support services to vulnerable people who will have experienced homelessness, people may have mental health problems, and includes people with alcohol or drug issues.

You will support and empower service users by providing holistic one to one support to encourage their personal development, assist them to achieve their individual goals and live as independently as possible.

You will also carry out housing management activities such as rent collection, tenancy enforcement, reporting maintenance issues and health and safety checks, ensuring a firm but empathetic approach to support service users to maintain their tenancies. Responsibilities include:

- SVQ Level 3 qualification or equivalent in a related field, or working towards SVQ 3 (DSG is also willing to fund qualification)
- Have sound knowledge of Homelessness and complex needs.
- Be enthusiastic, motivated and able to communicate in an empathic way with people who may present with challenging support needs and behaviours
- Have a good understanding of the needs of vulnerable people
- Have excellent time management and organisational skills
- Recognise the need to be responsive and adaptable to the needs of the service delivery and service users
- Experience using a computer, inputting and up-dating information electronically and in written form
- Require a PVG Disclosure check.

DUNDEE SURVIVAL GROUP IS A COMPANY LIMITED BY GUARANTEE, REGISTERED IN SCOTLAND, REGISTRATION NUMBER 96374 SCOTTISH CHARITY NUMBER SC 012468.

**Job Types**: Full-time, Permanent

**Salary**: £20,083.59-£20,752.64 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- 8 hour shift
- Flexitime
- Weekend availability

Work Location: In person

Application deadline: 28/07/2023



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