Communications Officer

1 month ago


Worthing, United Kingdom Sussex Partnership NHS FoundationTrust Full time

We're looking for a communications professional with a passion for digital technology to join the communications team at Sussex Partnership NHS Foundation Trust to support our ambitious digital transformation programme.

This includes the implementation of a new Electronic Patient Record system and the move to Office 365.

You will have experience of developing effective internal communications, preferably gained from working for a large organisation, and an understanding of how Office 365 can be used to improve internal communication and collaboration, or a desire to learn.

You must be comfortable and confident engaging with staff at all levels across the Trust and talking about and translating information about digital solutions for a range of audiences.

This is an exciting time to be joining Sussex Partnership where you will be playing a key role in our digital transformation journey to improve patient, carer/family and staff experience at the Trust.
- Develop, deliver and evaluate communications projects
- Commission, research and write and edit complex information and content for corporate publications
- Respond to media enquiries, identify PR opportunities, write press releases and statements
- Provide digital communications expertise, including social media.
- Contribute to and edit the Trust's website
- Help to develop the Trust's social media strategy and contribute to the day-to-day use of the Trust's social media channels
- Provide communications advice and support to staff across the organization.

We’re a large NHS Mental Health Trust in South East England. We’re looking for people to help us provide high quality services for the patients, carers and local communities we serve.

We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated. You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.

We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.

General
- Develop, implement and evaluate communications projects (both for specific initiatives and in relation to issues affecting the whole organisation).
- Commission, write, edit, proof read and coordinate complex information.
- Respond to media enquiries, brief journalists and manage events.
- Provide digital communications expertise, including social media.
- Provide communications advice and support to staff across the organization.

Digital programmes
- Develop, implement and evaluate internal communications plans to support digital transformation programmes.
- Support the digital department to develop internal communication processes, both to improve communication within the department and between the department and the wider Trust.
- Produce clear, concise and timely information about digital and IT developments, translating technical language into information that is easy to understand by the wider organisation.
- Encourage effective engagement with key stakeholders about digital developments.
- Develop internal communication mechanisms for keeping staff abreast of digital and IT developments.
- Produce compelling and credible narratives about how we are harnessing digital technology to improve patient, carer / family and staff experience.
- Act as a link between our communications and digital teams, ensuring that additional communications expertise and support is provided on key projects as and when needed.

Media relations
- Deal with enquiries from the media.
- Research, write and distribute press releases to raise the profile of the Trust across local and national media and trade press (with a specific focus on digital developments).
- Develop responses to media enquiries, often at short notice and under pressure.
- Manage the administration of the press office and ensure that all enquiries are logged and responded to.
- Maintain press release files, distribution lists and contact database
- Understand the sensitivities around complex / sensitive issues.

Digital media
- Support the ongoing development of the Trust website to ensure it is modern, innovative and user friendly. This will include working with other members of the communications team, staff and with external service providers to ensure we have a modern, innovative, user friendly website that draws on best practice elsewhere within the healthcare sector.
- Help develop the Trust’s social media strategy and coordinate the day-to-day use of Trust social media channels.
- Work with IT to manage contracts with external providers regarding web and intranet hosting and content management support.
- Develop the Trust’s intranet a



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