Credit Control Assistant

1 month ago


Essex, United Kingdom Elevation Recruitment Full time

Elevation Accountancy & Finance are really pleased to be working in partnership with a well-established business based the Dagenham area of Essex, as they look to expand their growing team and appoint a Credit Control professional to join them on full time, permanent basis.

Working as part of a team, you will support the credit control function by posting customer receipts, resolving branch/Sales Reps and customer queries and supporting the Credit Control Manager in ad hoc projects and maintaining strong level of communication and control of the debtors ledger. You must be an excellent communicator with good negotiation and decision-making skills, as well as being organised, methodical and analytical.

Credit Control Assistant duties will include:

- Complete new customer checks to understand financial performance, credit reports, vendor verification and trade indemnity insurance availability
- New customer set up including account set up on ERP system, filing of appropriate paperwork and communication to our branch teams
- Dealing with customer queries internally and externally
- Take payments from account customers paying by credit / debit card
- Allocate payments to customer accounts
- Support timely query management through supply of copy invoices, statements, PODs and appropriate escalation to branch teams
- Department admin to ensure key set up documents are easily accessible
- Upload daily sales to invoice financing
- Considers the customer (both internal and external) in daily activities
- Review sales orders on a daily basis and post to create sales invoices to customers

Person Specification:

- Excellent Microsoft Excel knowledge desirable
- Knowledge and experience Customer relationship
- Experience using Microsoft Nav is preferable but not essential
- Experience of working within a portfolio business
- Proven delivery in a fast paced, challenging and complex environment


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