Estate Warden

**Estate Warden**

**Chippenham**

**Salary - £21,600-£26,900 per annum - depending on skills and experience.**

**Contract type - Permanent**

**Working hours - Full Time 39 hours**

**Closing Date - 1 May 2023**

**Interview Date - TBC**

**About the role**

Your role will be to deliver an effective Estate Warden Service which includes:

- Cleaning and up keep of internal and external communal areas (including carpet and window cleaning).
- Fire compliance including annual fire risk assessments.
- Testing and monitoring communal safety systems including CCTV monitoring systems.
- Customer enquiries from both internal and external customers.
- General awareness of building condition and reporting any concerns.
- Monitor car parks and open spaces for fly tipping, graffiti and abandoned vehicles etc.
- Comprehensive record keeping ensuring service charges accurately reflect the service provided.

This role will require you to have close liaisons with residents, contractors, DLO and external agencies. Estate Wardens work alongside colleagues from other teams (including Housing, Contact Centre, Asset Management and Commercial) to ensure services are delivered efficiently and high levels of customer satisfaction are achieved.

You will maintain a general awareness of internal and external maintenance issues with GreenSquareAccord's stock.

Your role will be to schedule and plan visits as per the rota and in a way that minimises travel and time.

**Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.**

**About you**

Ideally you will have a Trailer Licence.

You will have 3 GCSE's at Grade C or above, or equivalent ability or vocabulary, verbal reasoning and numerical skills to the equivalent ability level.

You will have experience of working in the Estate Management and caretaking sector.

You will have experience in identifying building and maintenance defects.

You must be able to Carpet clean / use of professional heavy duty cleaning machines.

You will be able to work alone or as part of a team.

**About us**

GreenSquareAccord is one of the biggest social housing and care providers in England.

We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

**Our purpose**

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people - whether that's providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

**The GSA Way**

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

**Benefits**

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
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- If you need any assistance, adjustments or adaptations throughout our selection processes please let us know._

**Closing Date - 1 May 2023**

**Interview Date - TBC