Rent & Service Charge Coordinator

1 month ago


London, United Kingdom Emprego UK Full time

**Fixed Term Contract until 31st December 2023**

The Commercial and Revenue department consists of a team of Rent & Service Charge Analysts, Rent & Service Charge Officers and Rent & Service Charge Coordinators who are responsible for the calculation and issuing of rent and service charge demands to circa 32,000 customers.

Joining us as Rent & Service Charge Coordinator, you’ll act as first point of contact for all enquiries relating to the issuing of service charge invoices and liaise with other members of the team to coordinate a response. You’ll assist with the administration of issuing Section 20 notices and assist with special projects designed to improve the delivery of service charges, efficiency and accuracy of the process and improve the overall customer experience.

**Discover Stonewater**:
Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
- Are you ready to **#DiscoverStonewater?**_



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